Murray Mason Email & Phone Number

Greater Toronto Area, Canada

• Ask appropriate questions and utilize active listening to dig down into clients' true problems to provide a solution that meets or exceeds the client's needs.
• Collaborate with cross-functional teams for site visits, procurement, and installation.
• Conduct thorough Bottom-Up estimation, scheduling, and cost analysis for projects.
• Address clients' concerns, deficiencies, and warranty service through cross-functional team communication
• Orchestrate successful In-Home sales… Show more
• Orchestrate successful In-Home sales, generated +$650k in the first 4 months with a single visit close strategy.

Zeeland Michigan

• Acted as Project Owner, Project Manager, and Scrum Master using various methodologies from waterfall to Scrum and Kanban depending on the project's complexity and anticipated change rates.
• Projects included a new division launch across Canada /USA, marketing, websites, SaaS development, lead generation, onboarding, partnerships, and business growth projects.
• Use of Trello, Microsoft Project, Sharepoint, Salesforce, and many other software solutions for project planning… Show more
• Use of Trello, Microsoft Project, Sharepoint, Salesforce, and many other software solutions for project planning, estimating, baselining, communication, and monitoring project progress.
• Managed contracts, client and team relationships, practiced conflict management, active listening, and negotiation skills.
• Actively solved problems, and communicated with team, stakeholders, and clients in person and remotely using Zoom, Microsoft Teams, and web conferencing portals. Show less

Zeeland, Michigan, United States

• Managed 14 service territories, utilizing a mixture of employees and subcontractors.
• Enforced compliance with policies, procedures and regulations.
• Conducted monthly shadowing and coaching sessions on-site, ensuring business objectives and targets are met.
• Completed quarterly performance reviews and created growth plans and skills to improve performance metrics.
• Acted as Product Owner, Project Manager, and Scrum Master using waterfall, Scrum, and Kanban… Show more
• Acted as Product Owner, Project Manager, and Scrum Master using waterfall, Scrum, and Kanban methodologies.

Greater St-Catharines-Niagara Metropolitan Area

• Project Manager – quoting, selling and planning of projects. Responsible for RAID, Time, Cost, Quality, procurement, resource allocation, closeout and customer communication. 3-7 projects monthly.
• Created proposals and closed contracts on residential, commercial and industrial projects throughout the working territory.
• Expanded commercial and industrial accounts through strategic cold calls, networking, and door-to-door initiatives.
• Set up preventative maintenance schedules… Show more
• Set up preventative maintenance schedules and contracts.
• Use technical, CAD and blueprints for quoting, take offs and feasibility. Show less

Greater St-Catharines-Niagara Metropolitan Area

• Quoted, Closed and Managing new construction and remodel/restoration projects throughout GTA.
• Project Management – Used waterfall methodologies with focus on Preconstruction, Design, Procurement, Execution, Control and Closeout. Delegating work to team members and sub-trades and assessing risks and managing.
• Developed and executed marketing strategies and built lead sources.
• Prepared estimates with… Show more
• Prepared estimates with accompanying CAD and 3D renderings.
• Hired, Trained, and Managed staff providing guidance, coaching and support along with quarterly reviews.

Education record

Natural Sciences