Murray Mcsharry Email & Phone Number

Ireland

Galway Metropolitan Area

25-29 Mervue Ida Business Park, Galway, Ireland

Project Manager delivering successive Avaya flagship Contact Center product releases. Managed delivery of multiple features for Avaya's flagship Avaya Experience Platform (AXP) contact center hosted on Azure cloud platforms with design teams geographically dispersed in US, Galway, Russia, India & Argentina Managed delivery and launch of multiple product releases of Avaya’s flagship Avaya Aura Contact Center contact center and Avaya Experience Portal self service platforms supporting On-Premise (Bare metal/VMware) and Cloud (AWS, GCP & Azure) deployment options with design teams geographically dispersed in US, Galway, Russia and Vietnam Represented Design, SV QA and Customer Engagements functions at program management tracking meetings during the development lifecycle and at Quality Council gate reviews during the launch phase Defined/refined/tracked agile development methodology processes Setting and tracking Objectives & Key Results (OKRs)

25-29 Mervue Ida Business Park, Galway, Ireland

Design Verification & Integration Test (DVIT) Manager for the Avaya Aura Contact Center (AACC) product. Managed transition of the Avaya Aura Contact Center system test function from the System Verification QA team to the core scrum team in alignment with the teams transition to Model A/Shift Left agile test strategy

25-29 Mervue Ida Business Park

System Verification QA Manager for Avaya’s Presence Services (AAPS) product in the Unified Communications suite of products People Manager for a growing QA team of 6 engineers in Galway and 3 contractor engineers in Vietnam with responsibility for recruitment and growing the team Managed verification of Avaya's Presence Services (AAPS) product releases including Feature, Integration, Regression, Bug fix and Performance & Stability testing Managed lab expansion with responsibility for capital budget, planning and purchase

25-29 Mervue Ida Business Park, Galway, Ireland

System Verification Test Lead for Avaya’s Presence Services (AAPS) product in the Unified Communications suite of products Led test activities with focus on requirements review, planning including estimation & resourcing, design, execution and reporting. Test scope included installation/sanity test, feature test, security test, defect verification, automated and manual regression test, adopter interoperability test and performance/stability test

Galway Technology Center, Mervue Ida Business Park, Galway, Ireland

Senior Software Test Consultant with Sogeti (previously Insight Test Services) providing on-site and off-site testing services including the following assignments: Singl.eView Global E2E Test Lead, Verizon business, Reading, UK May 2007 – Dec 2010 Software Test Consultant, Marine Institute, Galway Feb 2007 – Apr 2007 Software Test Consultant, Storm Technology, Galway Oct 2006 – Feb 2007 Singl.eView Maintenance & Support Test Lead, Intec Billing, Galway Dec 2005 – Sep 2006

Cornamaddy, Athlone, Co. Westmeath, Ireland

 Investigated the feasibility of incorporating an off-the-shelf Generic SNMP Trap Receiver tool into Ericsson's Asynchronous Network Management System (ANMS) application Planned, executed and documented results for Stability, Characteristics and Dimensioning testing of Ericsson's 3G Service Network Management System (SNMS) application

Cherrywood Business Park, Cabinteely, Dublin

 Led system test activities of multiple 2G (GSM) and 3G (UMTS) Operation & Maintenance Center (OMC) product releases with team members geographically dispersed in Ireland, France, US & India Managed resource assignment, mentoring of 9 to 18 team members and assisted in recruitment of new team members Developed TL9000 compliant test processes as a member of the Test Process Management Team (PMT)

Cherrywood Business Park, Cabinteely, Dublin

Senior Software Tester working on the 2G Operation & Maintenance Center (OMC) product Executed feature, installation, sanity and customer bug fix testing Provided level 3 helpdesk support for GSM Operation & Maintenance Center (OMC) in-country support teams

Adelphi Center, Dun Laoghaire, Dublin, Ireland

 Delivered technical AXE10 PSTN and GSM network courseware Assigned Course Responsible for a selection of courses

Beech Hill, Clonskeagh, Dublin, Ireland

 Planned, Executed and Reported on an Ericsson AXE10 Event Registration feature

B.Eng Electronic Engineering, Specialise In Telecommunications, 2:1 Honours

National Certificate, Electronic Engineering, Distinction