Murtala Musa Email and Phone Number

 Implementing procedures to ensure timely, precise, and budget-compliant program execution by leveraging an efficient monitoring and evaluation system to deliver the intended impact. In conjunction with the Senior Program Manager and the Program Quality (PAQ) team, facilitated the compilation of monthly, semi-annual, and annual reports for the NE-CORE program. Ensured that sector leads uploaded their monthly updates and conducted detailed reviews of these reports with the Senior Program… Show more  Implementing procedures to ensure timely, precise, and budget-compliant program execution by leveraging an efficient monitoring and evaluation system to deliver the intended impact. In conjunction with the Senior Program Manager and the Program Quality (PAQ) team, facilitated the compilation of monthly, semi-annual, and annual reports for the NE-CORE program. Ensured that sector leads uploaded their monthly updates and conducted detailed reviews of these reports with the Senior Program Manager and PAQ team. Additionally, provided interim leadership in the absence of the senior program manager to maintain continuity in program activities. Conducted multiple refresher training sessions with field team to ensure staff remained updated on policies, procedures, and operational nuances. Collaborated with the country security manager to develop comprehensive training manuals and providing guidance on navigating hostile and complex environments to improved staff understanding of operational contexts and adherence to security protocols and policies. Effectively represented Mercy Corps, embodying organizational values and commitment while engaging stakeholders and partners. Established and maintained strong relationships with key stakeholders and authorities while ensuring alignment of program implementations with community needs. Cultivated solid rapport with District Heads and Community Leaders, facilitating effective resolution of program-related issues within the Local Government Area. Orchestrated successful high-level visits, coordinating stakeholder engagements during donors visit and senior management team. In collaboration with the Operations Director and Field Operations Manager, I upheld operational systems, including procurement, fleet management, storage, communications, buildings, and asset management, in alignment with Mercy Corps' policies and procedures. I meticulously ensured that all documentation was appropriately signed and reconciled. Show less

 Established effective communication channels with eHA team members and partner organizations at the local government and state levels, fostering trust and embodying eHA's core values of ethics and integrity. Played an active role in coaching and strengthening the team's capabilities by encouraging collaborative discussions on project objectives, empowering team members to take ownership of their responsibilities. This approach has fostered trust, accountability, and confidence among team… Show more  Established effective communication channels with eHA team members and partner organizations at the local government and state levels, fostering trust and embodying eHA's core values of ethics and integrity. Played an active role in coaching and strengthening the team's capabilities by encouraging collaborative discussions on project objectives, empowering team members to take ownership of their responsibilities. This approach has fostered trust, accountability, and confidence among team members, with consistent recognition of outstanding performance. Facilitated a deeper understanding of individual roles and supported career growth by sharing pertinent information to improve job performance within the field office. Through regular meetings and performance reviews, I communicate expectations clearly and provide constructive feedback to promote accountability effectively. Supervised ward focal persons on GIS mapping and data collection using Open Data Kit (ODK), gathered and analyzed e-tally data across the South West and South East regions of Nigeria, and conducted RES (Reach Every Settlement) and data collection activities in North Eastern states, including Adamawa, Borno, Yobe, Gombe, and Taraba states and some part of South West and South East of the country Demonstrated strong leadership abilities by overseeing program activities in collaboration with implementing partners. Contributed to the monitoring and evaluation of program activities across various field locations. Collaborated extensively with partner organizations to deliver targeted training, guidance, and coaching tailored to meet the organization's objectives. Provided individualized support as required to ensure successful achievement of organizational goals and objectives. Show less

 Conducted thorough company searches to verify the registration status of businesses prior to account opening and loan issuance. Facilitated the registration of numerous customers on mobile money and e-banking platforms, ensuring accessibility to digital banking services. Contributed to budgeting processes and financial expense approvals for office operations, ensuring timely retirement of administrative expenses. Provided valuable advice to pension and asset management clients… Show more  Conducted thorough company searches to verify the registration status of businesses prior to account opening and loan issuance. Facilitated the registration of numerous customers on mobile money and e-banking platforms, ensuring accessibility to digital banking services. Contributed to budgeting processes and financial expense approvals for office operations, ensuring timely retirement of administrative expenses. Provided valuable advice to pension and asset management clients regarding investment opportunities for optimal returns. Managed the issuance of travel allowances for both staff and customers traveling internationally, ensuring compliance with company policies. Maintained accurate cash balances in the vault/register on a daily basis, including reconciling ATM machines with registers and issuing bank drafts. Processed a high volume of customer credit and debit transactions at the branch level on a daily basis. Facilitated tax remittance processes for companies, including processing outward and inward clearing cheques in compliance with tax regulations Show less

 Facilitated the seamless opening and closure of customer accounts in accordance with their requests. Coordinated the issuance of Mastercard and Visa credit cards to customers upon request. Conducted thorough searches for registered businesses to verify their status and eligibility. Managed the processing and issuance of cheque books to customers as per their requirements. Enrolled a substantial number of customers onto the e-banking platform, enhancing their access to… Show more  Facilitated the seamless opening and closure of customer accounts in accordance with their requests. Coordinated the issuance of Mastercard and Visa credit cards to customers upon request. Conducted thorough searches for registered businesses to verify their status and eligibility. Managed the processing and issuance of cheque books to customers as per their requirements. Enrolled a substantial number of customers onto the e-banking platform, enhancing their access to digital banking services. Oversaw all administrative operations of the office, ensuring smooth day-to-day functioning. Show less