Senior Application Consultant
Current- Supervise and guide associates involved in the project, ensuring effective communication and task delegation.- Foster a collaborative work environment by encouraging knowledge sharing and skill development among team members.- Regularly review, update, and maintain current checklists and documentation to ensure accuracy and relevance in line with project requirements and changes.- Interact with Project Managers to discuss customer deliveries, upgrades, and User Acceptance Testing (UAT).- Handle customer requests through Salesforce and Jira during the UAT phase.- Generate and document cases on Salesforce throughout ongoing Production upgrades.- Conduct Functional, Unit, and System Testing on all customer-used modules post-upgrade.- Debug data and address upgrade-related issues using the RDBMS tool, DBVis.- Participate in informative meetings to share experiences and enhance team performance and project delivery.- Estimate workload and provide updates on project status to Project Managers, Team Leads, and other stakeholders.