Murtaza Khambati, Pmp, Mba, Be Email & Phone Number

Toronto, Canada Area

Toronto, Canada Area

 Managed large-scale, complex cross-functional projects within Enterprise Business Unit and delivered them successfully on time, budget, and scope. Liaised between User Experience / User Interface Designers, Developers, QA, BRT, and Product Owners to ensure that the solution meets all business requirements and meets all expectations. Built close relationships with key project stakeholders to resolve issues, mitigate risks, and drive the team towards a successful launch. Developed end-to-end cross-functional project plan by liaising with cross-functional team. Tracked project risks and issues via RAID log, developed mitigation strategies, and successfully led implementation of recommendations. Closely monitored project progress and incase of any deviation from project plan, led discussions on corrective actions and escalated matters of critical importance to senior management.Major Projects:- Public Cloud Solution- Buy-Flow Automation- API Gateway- Telecom Expense Management System- Smart Cities

Mississauga, Ontario, Canada

 Managed multiple projects in parallel, worth up to $5 million and cross-functional teams of up to 15 internal and external members, while ensuring profitability, timely completion, and surpassing all pre-defined quality benchmarks. Coordinated with internal and external stakeholders for understanding of business requirements and translated into project scope statement. Successfully managed all phases of the software development lifecycle (SDLC) for various development and release projects by utilizing waterfall and/or agile development methodologies, based on project needs. Evaluated potential project risks followed by implementation of remedial measures to minimize schedule delays and additional costs. Prepared and maintained all project documentation, including project scope statement, project management plan, work breakdown structure (WBS), Gantt chart with critical path, change management plan, risk management plan & risk register, issue logs, progress / status reports, and communications plan. Enhanced team effectiveness and performance through identification/ rectification of trouble areas and implementation of standard operating procedures (SOP).Major Projects:- Billing System- CRM System- HRM / Payroll System- Retail Voice Platform- Cloud-based VoIP Network Deployment

 Managed 24x7 network operations department and led a team of 15+ engineers in resolving network issues and restoring voice services. Completed the project of new VoIP network design and implementation, and applied continuous improvement techniques aimed at optimizing network performance in terms of infrastructure, security and availability. Planned and implemented migration project of 60 million minutes per month of traffic from XIPX Broadmind network to Genband S3 softswitch. Reduced customer support response time from over 48 hours to 4 hours by clearing the backlog and streamlining problem resolution processes.

Karachi, Pakistan

Assisted Alcatel-Lucent team in nation-wide deployment project of NGN / VoIP Network, worth $8.8 million, including installation, configuration, and management of MM E10 softswitch and A1400 Intelligent Network (IN) in central office and 7510 and 7515 media gateways in 14 cities.

Mba, Marketing & Management

Be, Computer & Information Systems Engineering

Activities and Societies: Active member of debate team Won inter-departmental essay competition

Ontario Secondary School Diploma