Murthy S Email & Phone Number

Bangalore Urban, Karnataka, India

Sourcing Unsecured and Secured Loan. Handling Team members and 15 branch handling with MSME Business loan Leads & Achieved monthly target.Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.Worked with clients to find optimal solutions for financing.Managed order cycle to enhance business development and maintain sustainability and customers satisfaction.Improved sales processes to streamline customer acquisition and on-boarding strategies.Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.Developed and implemented comprehensive salesperson training program.Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.

Bangalore Urban, Karnataka, India

Ensure quality customer service is delivered.Ensure quality new acquisition on Secured Loan/Lap And CASA for Resident.Penetration of FD to existing and new customers.Digital Demos Benchmark / Effective Migration of portfolio customers from physcal mode to Digital Platform.Reading through circulars on banks products, features and guidelines like KYC/AML.Adherence of KYC/AML in true spirit while acquisition of new accounts.Guiding customers for Net banking and mobile banking, giving demonstrations and directing the customers to use the same.

Bangalore Urban, Karnataka, India

Ensure quality new acquisition on CASA for Resident/Non Resident accounts, Demat,HSL and Credit cards through Referrals from branch walk-ins, associates and cold calls inthe catchment area.Penetration of FD to existing and new customers.Ensure quality customer service is delivered.Meet productivity norms defined through support of channels and own efforts.Lead generation of customers and closure by tele calling, e-mailing and direct mailing, tapping Walk-inswherever possible.Generating leads for other products and passing the same to the branch for follow ups.Digital Demos Benchmark / Effective Migration of portfolio customers from physical mode to Digital Plat form.Reading through circulars on banks products, features and guidelines like KYC/AML.Adherence of KYC/AML in true spirit while acquisition of new accounts.Engagement with the customers after the account is opened for activation and ensure no depletion[Following DNC guidelines]Guiding customers for Net banking and mobile banking, giving demonstrations and directing thecustomers to use the same.Generation of lead across all products and capturing the same in Shadow LG Code in CRM Next.Cross selling Asset products AL,PL,BL,GL,TWL,HL,LAP,Agri Loans, Maintenance of daily sales report.Cross selling TPP products like Life Insurance, General Insurance, and Mutual Funds [It would bebetter if they get LG Codes for incentives, after clearing necessary certifications]Conversion of leads provided by the existing customer reference along with open market sourcing.

Bangalore Urban, Karnataka, India

Bangalore Urban, Karnataka, India