• As a part of the Banquet Team, performed all tasks of setting up for weddings and private parties• Maintained a salubrious ambience for guests by thoroughly preparing and maintaining work areas• Utilized customer service and communication skills while serving corporate partners and at family gatherings• Assisted in serving, table set up, and table clearing in readiness• Learned to work in a more team-focused environment

• Worked in busy and high paced environment• Cleaning of rooms with standard operating procedures and policies • Completion of daily tasks as per allocation & schedule given

• Displayed strong multitasking skills to handle high volumes of daily calls• Utilized technical skills to troubleshoot and assist customers with their devices• Effectively communicated to customers and provided excellent customer service• Learned the value of teamwork and the importance of completing individual tasks to meet the goals and objectives of the group

• Trained in all 4 core departments of the hotel which included Banquet Service, Front-Office, FMCG and Housekeeping • Demonstrated effective communication skills when speaking with guests, staff and team• Utilized effective problem-solving skills to determine best course of action for resolution • Made every effort to accommodate guests needs and requests in a timely manner• Responsible to conduct myself in a professional manner when completed work in the corporate centre• Exercised strong leadership skills when directing serving staff for large banquets