Desktop Support Engineer
Current• Desktop Assembling & Disassembling.• Installing all types of Operating Systems inWindows (Windows XP, 2k3 Server, Vista, Win 7).• Providing Desktop maintenance, management, and customization and troubleshooting.• Diagnose and rectify Operating System and Hardware related problems.• Creation of user, Groups, Organizational Unit & Sites based on applied the group policies• Computer networking, internet configuration, Remote assistance, Remote desktop & net meeting • Installing various Microsoft office tools to the customers, Configuring Outlook & Outlook Mail configuration & maintenance, PST files troubleshooting.• Installing Lotus notes, VMware workstation, Linux to the customers.• Maintained LAN and performed line and cable continuity testing.• System maintenance such as Disk cleaning, fragmentation and manualCleaning.• Remote Support to all client side pc’s finding issues & fixes it through remotely.• Configuring Local & Network Printers and troubleshooting• Cabling, Crimping & IP Assigning.• Basic Knowledge of DHCP, DNS & Group policy Maintenance.• Configuring ActiveDirectory Services. • Installation of security software and managing regular updates.
