At Manpower as Client Program On-Site Supervisor, my leadership extended across Estee Lauder’s production facilities and H&M’s distribution center, where we established best practices in performance management, health, and safety. My academic foundation in Sociology and Marketing from Thompson Rivers University underpins a strong commitment to developing workplace excellence and client satisfaction through solution selling and effective workforce management.My tenure as Area Manager at Amazon saw the successful launch of Fulfillment Centers and a significant boost in operational efficiency. Our team's dedication to safety and quality standards, underpinned by my communication and problem-solving skills, fueled improvements and met critical metrics within stringent thresholds. The International Students Overall Excellence Award reflects my drive for community impact and academic rigor.
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Client Services AssociateGuidepointMumbai, Mh, In
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Client Programs Supervisor (Hr) - H&MManpower May 2024 - Aug 2024Ajax, Ontario, Canada• Supported 400 associates at H&M’s distribution center across 3 shifts. Established a cadence on performance management, health, and safety best practices aligning with the expectations of the client and Manpower• Focused on solution selling to clients to effectively manage the temporary workforce, and provide exceptional service to accounts. -
Client Program On-Site Supervisor (Hr) - Estée LauderManpower Apr 2023 - May 2024Markham, Ontario, Canada• Supervised temporary workers at Manpower client, Estee Lauder’s production facilities on-site, and remotely across three locations as a HRM.• Conducted new hire orientations and site tours for 250 associates to establish company policies.• Leveraged Cognos and Bullhorn to analyze reports and manage associate payroll effectively.
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Area ManagerAmazon Jun 2021 - Oct 2022Ottawa, Ontario, Canada• Supported the launch of Fulfillment Centers in Hamilton and Ottawa, creating 5,000 jobs and boosting fulfillment volume by one million units.• Leveraged quick sights and tableau to track metrics, and drive improvements to meet the daily forecasted volume within a 5% threshold.• Supervised 50 direct reports in the inbound stow team to ensure safety, inventory quality, and productivity. -
Research And Content ExecutiveCoach K Mentorship Mar 2021 - Apr 2021Vancouver, British Columbia, Canada• Designed website content to provide resources for customers and assisted in implementing a subscription model for revenue growth.• Utilized secondary research to align company direction with market trends, enhancing strategic decision-making.• Collaborated with the web design team to optimize the user experience and engagement on the platform. -
Sales AssociateThe Home Depot Canada Jun 2019 - Mar 2021Kamloops, British Columbia, Canada• Managed store readiness by organizing department layouts, performing inventory checks, and stocking freight• Cross-trained in Seasonal and Paint departments for comprehensive shift coverage• Focused on selling customer loyalty programs to boost revenue and retention -
Sales RepresentativeVivint Smart Home Oct 2017 - May 2019Canada• Implemented direct-to-home marketing strategies to sell Smart Home alarm systems across 8 cities in BC and Alberta.• Recruited a team of 4 direct reports, leading to successful onboarding and sales training.• Generated $125,000 in product revenue by selling 28 Smart-Home accounts in just 4 months. -
Food And Beverage CashierTim Hortons Aug 2016 - Oct 2016Kamloops, British Columbia, Canada• Provided excellent customer service at Thompson Rivers University campus location• Demonstrated hospitality and teamwork in a fast-paced environment• Reduced billing time, leading to improved customer feedback and satisfaction
Mustafa Lokhandwala Skills
Mustafa Lokhandwala Education Details
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Sociology -
Podar International SchoolIgcse & A Levels -
Cathedral Vidya SchoolIgcse
Frequently Asked Questions about Mustafa Lokhandwala
What company does Mustafa Lokhandwala work for?
Mustafa Lokhandwala works for Guidepoint
What is Mustafa Lokhandwala's role at the current company?
Mustafa Lokhandwala's current role is Client Services Associate.
What schools did Mustafa Lokhandwala attend?
Mustafa Lokhandwala attended Thompson Rivers University, Podar International School, Cathedral Vidya School.
What skills is Mustafa Lokhandwala known for?
Mustafa Lokhandwala has skills like Leadership, Product Marketing, Team Building, Social Media, Home Automation, Qualitative And Quantitative Research Methodologies, Interviewing, Sales, Report Writing, Event Planning, Microsoft Powerpoint, Brand Awareness.
Who are Mustafa Lokhandwala's colleagues?
Mustafa Lokhandwala's colleagues are Marissa Johnston, Anna Tsantila, Mckenzie Powell, Thalia Barelakou, Georgie Mansfield, Jannette Ramirez, Jesus M. Leon.
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Mustafa Lokhandwala
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