- Coordinated and scheduled the dispatch of delivery trucks for a busy logistics company, handling deliveries per day across the tri-state area.- Managed incoming requests and dispatched vehicles to ensure timely delivery and customer satisfaction.- Optimized routes using GPS tracking and route planning software to maximize efficiency and minimize transit times, resulting in a 15% reduction in fuel costs.- Communicated effectively with drivers, providing real-time updates on traffic conditions and route changes to maintain on-time delivery schedules.- Collaborated closely with warehouse staff and customer service representatives to resolve issues promptly and ensure seamless operations.- Handled emergency situations calmly and effectively, coordinating quick responses to breakdowns or delays to minimize disruption to service.- Maintained accurate records of dispatch activities, including logs of calls, activities, and equipment statuses to ensure compliance with company policies and regulatory requirements.

- Prospected and generated leads through cold calling, email campaigns, and social media outreach, achieving a monthly quota of [number] qualified leads.- Conducted thorough research on prospective clients to understand their business needs and pain points, effectively positioning products/services to meet their requirements.- Qualified leads through strategic questioning and active listening, identifying key decision-makers and establishing rapport to schedule appointments for the sales team.- Collaborated closely with sales executives to strategize outreach efforts and refine lead qualification criteria, resulting in a [percentage] increase in conversion rates.- Utilized CRM software (e.g., Salesforce, HubSpot) to track activities, manage leads, and report on pipeline metrics, ensuring accurate and up-to-date records.- Participated in ongoing training sessions to enhance product knowledge, refine sales techniques, and stay updated on industry trends.- Contributed to the development of sales collateral and email templates, optimizing outreach effectiveness and maintaining brand consistency.

SMB Certified Sales Account Executive - Inbound- Establishing contact, discovering needs, qualifying prospects and recommending product solutions, developing relationships with prospects throughout Sales Lifecycle; Customer Lifecycle management- Worked closely with success, support and professional services to ensure smooth customer onboarding and one-stop solution implementation.- Created impactful presentations, prepared quotes, and co-designed customer journey.- Conducted demos for software and hardware usability for all levels of hierarchy.- Coordinated client-based projects, handling communication and deliverables.- Scheduled meetings and appointments to maximize time efficiency for all stakeholders.- Client Relationship Management - Upselling to existing customers- Pipeline Management- Product/Software/Interface demos/presentations to potential clients- Over-achieving Sales target of $26,000/month with set KPIs/SLAs- Inter-department collaboration on customer inquiries and issues- Maintaining client relationships by providing support, information and guidance

- Dealt with people at all levels, with particular experience operating at the senior level and ensuring execution of tasks at hand- Client Relationship Management, Maintaining client relationships by providing support, information, and guidance- Senior technical support and sales specialist.- Successfully worked with many International clients based out of USA, UK, Canada, Australia and got the projects completed and delivered on time. - Working areas included B2B and B2C dealings.

Role: 1) Generate a maximum number of exchanges to and from international countries.2) Try and formulate strategies to increase numbers of exchange.3) Ensure the operations of exchange and the support portfolios are smooth.4) Ensure results in accordance with the target set.5) Give information sessions about the products across universities in Islamabad and Rawalpindi.

Won second prize all across pakistan for the project that was based out on the perimeters of Sustainability development Goals (SDG)