- Drives owned, earned and shared content strategy, production and amplification within HTX's strategic comms division- Leads the web publishing, digital & social media, video, and media relations teams- Part of HTX's AI Strategy Working Group supporting the HTxAI Movement, driving AI development and adoption for an AI-first HTX, so as to support an AI-enabled Home Team

- Headed product and engineering- Team achievements: first migration to React among SPH news products, AI (GAI, ML) prototyping and production tools, cost optimisation, and job redesign- 21 direct reports (including on-site, hybrid & remote) across product management and ops, UX design, web/app/newsletter development, engineering ops, and quality assurance (QA) and testing within SPH Media's CI/CD pipeline

- Drove product, AI and automation at The Business Times (BT.sg), the top business daily covering Singapore, the region and the world- Worked with BT's product managers, designers, journalists and cross-functional stakeholders to ship products that delight readers, listeners and viewers- Deployed tech-driven newsroom tools, builds facilities, grows capabilities, and seals partnerships- Bridged product, tech, news and commercial/revenue projects- Certified Scrum Professional - Product Owner (CSP-PO) and an advocate for using agile frameworks to achieve business outcomes through solving customer problems- Drove newsroom and organisational transformation, including BT's acquisition of Tech in Asia- Podcaster, speaker, moderator

- 13 direct reports across digital graphics, podcast, video & social media- Advanced Certified Scrum Product Owner (A-CSPO); part of SPH's only newsroom-embedded Scrum product/tech team at the time- Speaker, moderator, podcaster- I optimised traffic and engagement, grow revenue, control costs, and evolve products and platforms across digital, print, awards & events- Functional scope: product, platform ops, budgeting, business & content strategy, AV sponsorships, vendors & analytics- Revenue milestones: SPH Media’s first podcast sponsorships. Top podcast revenue in the group. Launched BT's first digital-only & 360 branded content & cross-product campaigns- Product/Tech milestones: Launched SPH Media’s first unified print-digital CMS, CUE. First newsroom to launch Drupal CMS. Conceptualised bt.sg/garage, BT's startups vertical. SEO best practices. Spearheaded print-digital content parity, and then digital-first workflow. Lean/agile/Scrum in the newsroom

- Co-led companywide cross-functional team of 10- Group-level portfolio: Future audience development project lead for SPH- Division-level portfolio: Digital business and content strategy at SPH's English/Malay/Tamil Media group- Biz dev: Developed new audience segments for SPH- Transformation: Drove groupwide analytics adoption- Innovation: Championed design thinking and Scrum

I wrote about travel-friendly tech gadgets for Singapore Airlines in-flight magazine SilverKris (www.silverkris.com)

- Wrote for BT's lifestyle desk, covering music, new media, technology, travel, food and beverages- Launched classical, metal, Mandopop, K-pop and J-pop music coverage- Pioneered BT's first gaming coverage and reviews- Expanded tech stories into BT's weekend edition- Launched BT's first lifestyle technology column- Wrote for BT's defunct Pulses magazine- PRODUCT/TECH: Helped plan and design 2012 revamp of BT website- EVENTS: Conceptualised, organised and launched BT Wine Challenge awards (2013-2015), and emcee-ed networking BT Wine Nights and BT Luxe Nights

- Curated stories from wire agencies- Handled syndication arrangements with foreign newspapers- Liaised with BT's foreign correspondents and contributors- Selected stories for foreign business news sections- Designed/sourced pictures and infographics

- Sub-editor for financial daily broadsheet The Business Times- Copy-editing, rewriting, layout, fact checking, and headline writing

- Reporter for now-defunct daily free print tabloid Streats- On-site and investigative reporting, interviews, photography and writing- General news, and specialised in tech and motoring stories and reviews- Redesigned and coded Streats website: SPH's first to feature RSS feeds and W3C HTML/CSS standards compliance, for optimal accessibility

Taught information technology courses including basic computer literacy, National IT Literacy Programme and web design

Editor of educational textbooks and workbooks for children. Included project management, costing, liaising with authors, and editing the product

Assistant Editor for two trade publications: Southeast Asia Construction and Concrete Technology Today. Job involved writing, editing, interviewing, pre-press preparations, handling of film negatives and ozalids, and managing the company website