Sean Rosenberg Email & Phone Number

Worldwide

A recognized leader responsible for architecture and design of Cloud-based CRM solutions for BPO and enterprise call centers for fortune 500 clientele in the financial service, healthcare, retail, government, and media verticals.

Contacted to design and deliver infrastructure improvements needed to secure additional client revenue with financial institutions such as Select Portfolio Service and Fannie Mae.

Developed future-state technology roadmap aligning current human, intellectual, and capitol assets to impact immediate tactical challenges and in preparation to attain future business goals for GMAC®

Engaged in the presales process with enterprise customers to establish, guide, and document CRM needs for travel, consumer packaged goods, manufacturing, and retail clientele. Recognized as a high-value contributor able to successfully relate business concerns as technical deliverables and align technical features to real world business impact.

Provided leadership for data warehousing, analytics and data feed marketing application development.

Lead the design and implementation the company’s CRM.

Provided my expertise to the VW Credit while developing amanaged asset portfolio framework and associated applications.

Provided hands-on management of engineering for application framework servers, XML-based content management application, and a DHTML UI framework.

Engineering manager responsible leadership and design of web based applications used by celebrity, subscriber, and casual visitors.

Successfully built and operated a window cleaning business in West Central Illinois. The business provided scheduled window weekly cleaning to customers organized into multiple routes depending on geographic location.