Mushahid Alam Email & Phone Number

London, England, Gb

London Area, United Kingdom

United Arab Emirates

Managed the sales and growth of the Thales OneWelcome Identity platform for the UAE/Oman region. Successfully built and executed the sales and channel strategy for the entire region, onboarded new partners, new customers and participated in marketing events to promote the Workforce Identity and Consumer Identity solutions.

Regional Sales Manager for Identity and Access Management Domain

Uae

Responsible for business management of;Identity and Access Management (IDAM) SolutionsIdentity Governance and Administration SystemsPrivilege Identity/Access Management (PIM/PAM) Solutions

United Arab Emirates

Responsible for business development in Enterprise Sector for Data Center and Infrastructure Solutions primarily from IBM and Cisco. Hands on experience in setting up compute and networking infrastructure for major hotels, banks, hospitals, airports, conglomerates, etc.  Understanding clients technology and infrastructure needs Account mapping and tracking for future sales analysis and planning  Build technology roadmaps and assist customers in achieving their IT objectives  Stay up-to-date on recent technology and competitive offerings Assist customers in staying updated with IT trends and new technologies

Dubai

Business Sales - Commercial Division - DU Enterprise Solutions Meeting with clients to gain a full understanding of their telecom needs and pain points Recommend appropriate products and services  Coordinate with other departments to ensure the highest quality delivery of client projects.  Effective time and territory management.  Following up of enquiries from marketing activities. - Maximize opportunities from incoming enquiries via face-to-face sales meetings. - Accurately forecasts annual, quarterly and monthly revenue streams. - Resolve customer complaints regarding sales and service- Sales of emerging products and multi-product sales. - Achieving Sales targets

United Arab Emirates

Responsible for setting up business processes, sales generation and team building for Indirect Enterprise Sales for du (EITC). Designed and implemented business and sales strategy for the group and identified key improvement points, short and long term objectives, team-building and monitoring tools.Key Responsibilities:Business Development for enterprise telecom productsMarketing/Sales StrategyOperations ManagementTraining/Hiring of Sales Team

Responsible for analyzing; operational trends, market situation, risk exposure and alternate service strategies. Developed and implemented client retention program which rapidly increased renewal business revenue by 10% within the first year of implementation.Key Responsibilities Risk and business analysis Assisting underwriting operations Assisting product development Developing and executing alternate service strategies Development and controlling MIS Renewal business and Complaint management

Responsible for maintaining association between the client and the departments involved in service delivery. Managed corporate portfolio of leading Banks and Insurance Companies namely Dubai Islamic Bank, Bank-AL-Falah, United Bank Limited, Adamjee Insurance, EFU Insurance etc. Successfully developed and implemented “Standard Operating Procedures” for Account Management Group, Customer Services back and front office and Complaints. Key Responsibilities Service consultant for corporate accounts Crafting account strategies Account development and retention Nationwide coordination with the key account’s representatives

Mba, Marketing

Activities and Societies: MAJU Event Management, MAJU Times Magazine, Strategy Diary

Bachelors In Commerce