Major Responsibility:- Contacting potential clients to establish rapport and arrange meetings.- Develop Business plan for company as well as clients- Researching organizations and individuals to find new opportunities.- Assist the Project Manager in all projects including Project Management- Deliver Business Model, quotes and proposals for clients.- Developing and establishing goals for the development team and business growth and ensuring they are met.- Focused… Show more Major Responsibility:- Contacting potential clients to establish rapport and arrange meetings.- Develop Business plan for company as well as clients- Researching organizations and individuals to find new opportunities.- Assist the Project Manager in all projects including Project Management- Deliver Business Model, quotes and proposals for clients.- Developing and establishing goals for the development team and business growth and ensuring they are met.- Focused Digitalization and integration of modern technologies- Research and serves for both business and sustainability aspects like SDGs- Business expansion like Internationalization process- Coordinate Students and summer projects. Attending conferences, meetings, and industry events. Show less

- Product and product eco-system development (end to end, including but not limited to CSS, Customers, Robi, Research, Business Analytics)- Build, manage, and market a portfolio of Post Paid Voice & VAS service for Consumer & Business Markets (High value, Corporate, SME, Emerging and Consumer Segments) products; including but not limited to consumer prepaid, consumer postpaid, solutions, etc.- Capitalizing on strategic Group initiatives to build value proposition- Identify and… Show more - Product and product eco-system development (end to end, including but not limited to CSS, Customers, Robi, Research, Business Analytics)- Build, manage, and market a portfolio of Post Paid Voice & VAS service for Consumer & Business Markets (High value, Corporate, SME, Emerging and Consumer Segments) products; including but not limited to consumer prepaid, consumer postpaid, solutions, etc.- Capitalizing on strategic Group initiatives to build value proposition- Identify and target new consumer segments wherein lies incremental business opportunities for Robi- Take the lead to engage senior management through proactive and excellent communication- Drive incremental revenue & market share targets- Define the strategic roadmap, budgeting, for Robi’s Post Paid Voice & VAS service for Consumer & Business Markets portfolio in line with stated long term business goal- Own and drive business critical projects and initiatives throughout all levels of business with future focus to align with vision of growing revenues sustainably – through building sustainable partnerships throughout the eco-system Show less

- Lead all Regional, National & International Partnerships for STAR program- Establish & maintain revenue driven partnership model through which GP can also earn revenue- Lead to Strategy of STAR Customer Engagement and right Partnership model to up lift Customer Experience and Awareness of the program- Ensure the Customer Stickiness and Loyalty through the value proposition of the offers and events- Organize & manage out-door & in-door events for STAR & HVS - Responsible… Show more - Lead all Regional, National & International Partnerships for STAR program- Establish & maintain revenue driven partnership model through which GP can also earn revenue- Lead to Strategy of STAR Customer Engagement and right Partnership model to up lift Customer Experience and Awareness of the program- Ensure the Customer Stickiness and Loyalty through the value proposition of the offers and events- Organize & manage out-door & in-door events for STAR & HVS - Responsible to increase the STAR program awareness in region & national Level. - Manage Procure, arranging and distributing HVS event gift.- Organize outdoor & indoor Events for HVS & STAR• Selecting the necessary agency to organize events aligning all value chain• Ensuring flawless execution.• Regional & national [out door & indoor] events management for STAR & HVS.- Regular event gift procurement & distribution• Ensuring procurement • Flawless distribution- Prepare yearly HVS engagement Calendar [Regional + National].- Prepare the Engagement concept and execution plan- Generate idea for engagement activity of STAR subscribers- Effective solution of execution plan considering budget and cost saving- Raising PR for STAR & HVS activities- Keep track of spent HVS budget- Provide report to Finance/ relevant stakeholder to update on the budget status- Responsible of vendor evaluation in RFQ process for the Event and Engagements Show less

• Generate revenue thru existing VAS & Digital Services- Designing AOP of VAS & Digital services for the country - VAS bucket wise revenue planning thru extensive data analysis to enhance service penetration and usage by designing new product pricing configurations to enhance penetration and usage - Identify new revenue opportunities• Generate revenue thru launch of new revenue streams within VAS & Digital Services- Provide market feedback to content/future Factory and… Show more • Generate revenue thru existing VAS & Digital Services- Designing AOP of VAS & Digital services for the country - VAS bucket wise revenue planning thru extensive data analysis to enhance service penetration and usage by designing new product pricing configurations to enhance penetration and usage - Identify new revenue opportunities• Generate revenue thru launch of new revenue streams within VAS & Digital Services- Provide market feedback to content/future Factory and organize prototyping of new products- Select vendors and applications, which have a promise to deliver revenues and to meet customer’s perceived and existing needs. - Driving the end to end delivery of the product by the vendors - Plan and implement the launch of the products developed by vendors or partners• Enhance customer experience and satisfaction - Receive constant feedback through VOC – Voice of the customer, Market research- Strategize, plan, implement the corrective measures and review the same• Customer communications - Plan communication matrix using all relevant touch points through customer segmentation.- Give inputs in different TSG’s for the communications • Support new customer acquisition - Design VAS & Digital services basis feedback/inputs of the acquisition team targeting a specific market segment identified by the acquisition team. Ensure end to end delivery of the same• Minimize possible revenue leakages- Keep a vigil on possible revenue leakages thru data reports,- Strategize, develop and deploy solutions to plug the gaps• Projects and initiatives- Initiate and lead projects of VAS & Digital services internally as well as with GSM Association and GSM Global Services projects• Support VAS & Digital Mobility and team- Organize support required to facilitate to led VAS activities- Empower and inspire the team to ensure all employees grow and perform focusing revenue and over all strategies Show less

 Manage P&L portfolio of Content Partner based services. Developing service features, pricing model, channel strategies Initiating & running all projects of the VAS & Digital service team Ensure Customer Satisfaction and single touch point for CEX issues for VAS services Accountable for portfolio P&L, strategic partnerships

 Develop and Manage Internet Services/Applications specially for Enterprise & M2M (Vehicle Tracking System, Team Tracker, M- Reporting, Buddy Tracker, Bull service) Develop strategies, plans and business-cases Manage the product-portfolio including Product & Service Development

 Lead formulation and review of strategies to best fit the channel with company vision and values Correspond with in Telenor Group for continuous alignment with Telenor Retail Guideline Establish franchise partners’ life cycle / profitability management tool Plan & implement channel expansion & business proposition for GPC channel

 Plan & implement channel expansion & business proposition for GPC channel Business development: channel specific new offer, campaign, events, trade loyalty program, etc Involve different projects – both business development & IT development for sales

 Manage proper implementation of GPC Operation Guidelines/Manual and monitoring standards against the guidelines/Manual Keeping the Flagship shop up to date as per Operation Standard library (OSL) to uphold GP brand image & ensuring standard

 Provide front end customer service to ensure the utmost customer satisfaction and maintain brand image Ensure execution of Operation Standard library (OSL) at center Achieve Sales & Service KPI’s & ensure standard Customer Satisfaction Index (CSI)