Mushfequr Rahman Bhuiyan Email & Phone Number

London Area, United Kingdom

Gothenburg, Vastra Gotaland County, Sweden

Major Responsibility:- Contacting potential clients to establish rapport and arrange meetings.- Develop Business plan for company as well as clients- Researching organizations and individuals to find new opportunities.- Assist the Project Manager in all projects including Project Management- Deliver Business Model, quotes and proposals for clients.- Developing and establishing goals for the development team and business growth and ensuring they are met.- Focused… Show more Major Responsibility:- Contacting potential clients to establish rapport and arrange meetings.- Develop Business plan for company as well as clients- Researching organizations and individuals to find new opportunities.- Assist the Project Manager in all projects including Project Management- Deliver Business Model, quotes and proposals for clients.- Developing and establishing goals for the development team and business growth and ensuring they are met.- Focused Digitalization and integration of modern technologies- Research and serves for both business and sustainability aspects like SDGs- Business expansion like Internationalization process- Coordinate Students and summer projects. Attending conferences, meetings, and industry events. Show less

Dhaka, Bangladesh

- Product and product eco-system development (end to end, including but not limited to CSS, Customers, Robi, Research, Business Analytics)- Build, manage, and market a portfolio of Post Paid Voice & VAS service for Consumer & Business Markets (High value, Corporate, SME, Emerging and Consumer Segments) products; including but not limited to consumer prepaid, consumer postpaid, solutions, etc.- Capitalizing on strategic Group initiatives to build value proposition- Identify and… Show more - Product and product eco-system development (end to end, including but not limited to CSS, Customers, Robi, Research, Business Analytics)- Build, manage, and market a portfolio of Post Paid Voice & VAS service for Consumer & Business Markets (High value, Corporate, SME, Emerging and Consumer Segments) products; including but not limited to consumer prepaid, consumer postpaid, solutions, etc.- Capitalizing on strategic Group initiatives to build value proposition- Identify and target new consumer segments wherein lies incremental business opportunities for Robi- Take the lead to engage senior management through proactive and excellent communication- Drive incremental revenue & market share targets- Define the strategic roadmap, budgeting, for Robi’s Post Paid Voice & VAS service for Consumer & Business Markets portfolio in line with stated long term business goal- Own and drive business critical projects and initiatives throughout all levels of business with future focus to align with vision of growing revenues sustainably – through building sustainable partnerships throughout the eco-system Show less

Gp House

- Lead all Regional, National & International Partnerships for STAR program- Establish & maintain revenue driven partnership model through which GP can also earn revenue- Lead to Strategy of STAR Customer Engagement and right Partnership model to up lift Customer Experience and Awareness of the program- Ensure the Customer Stickiness and Loyalty through the value proposition of the offers and events- Organize & manage out-door & in-door events for STAR & HVS - Responsible… Show more - Lead all Regional, National & International Partnerships for STAR program- Establish & maintain revenue driven partnership model through which GP can also earn revenue- Lead to Strategy of STAR Customer Engagement and right Partnership model to up lift Customer Experience and Awareness of the program- Ensure the Customer Stickiness and Loyalty through the value proposition of the offers and events- Organize & manage out-door & in-door events for STAR & HVS - Responsible to increase the STAR program awareness in region & national Level. - Manage Procure, arranging and distributing HVS event gift.- Organize outdoor & indoor Events for HVS & STAR• Selecting the necessary agency to organize events aligning all value chain• Ensuring flawless execution.• Regional & national [out door & indoor] events management for STAR & HVS.- Regular event gift procurement & distribution• Ensuring procurement • Flawless distribution- Prepare yearly HVS engagement Calendar [Regional + National].- Prepare the Engagement concept and execution plan- Generate idea for engagement activity of STAR subscribers- Effective solution of execution plan considering budget and cost saving- Raising PR for STAR & HVS activities- Keep track of spent HVS budget- Provide report to Finance/ relevant stakeholder to update on the budget status- Responsible of vendor evaluation in RFQ process for the Event and Engagements Show less

Gp House

• Generate revenue thru existing VAS & Digital Services- Designing AOP of VAS & Digital services for the country - VAS bucket wise revenue planning thru extensive data analysis to enhance service penetration and usage by designing new product pricing configurations to enhance penetration and usage - Identify new revenue opportunities• Generate revenue thru launch of new revenue streams within VAS & Digital Services- Provide market feedback to content/future Factory and… Show more • Generate revenue thru existing VAS & Digital Services- Designing AOP of VAS & Digital services for the country - VAS bucket wise revenue planning thru extensive data analysis to enhance service penetration and usage by designing new product pricing configurations to enhance penetration and usage - Identify new revenue opportunities• Generate revenue thru launch of new revenue streams within VAS & Digital Services- Provide market feedback to content/future Factory and organize prototyping of new products- Select vendors and applications, which have a promise to deliver revenues and to meet customer’s perceived and existing needs. - Driving the end to end delivery of the product by the vendors - Plan and implement the launch of the products developed by vendors or partners• Enhance customer experience and satisfaction - Receive constant feedback through VOC – Voice of the customer, Market research- Strategize, plan, implement the corrective measures and review the same• Customer communications - Plan communication matrix using all relevant touch points through customer segmentation.- Give inputs in different TSG’s for the communications • Support new customer acquisition - Design VAS & Digital services basis feedback/inputs of the acquisition team targeting a specific market segment identified by the acquisition team. Ensure end to end delivery of the same• Minimize possible revenue leakages- Keep a vigil on possible revenue leakages thru data reports,- Strategize, develop and deploy solutions to plug the gaps• Projects and initiatives- Initiate and lead projects of VAS & Digital services internally as well as with GSM Association and GSM Global Services projects• Support VAS & Digital Mobility and team- Organize support required to facilitate to led VAS activities- Empower and inspire the team to ensure all employees grow and perform focusing revenue and over all strategies Show less

Grameenphone Ltd.

 Manage P&L portfolio of Content Partner based services. Developing service features, pricing model, channel strategies Initiating & running all projects of the VAS & Digital service team Ensure Customer Satisfaction and single touch point for CEX issues for VAS services Accountable for portfolio P&L, strategic partnerships

Gp House

 Develop and Manage Internet Services/Applications specially for Enterprise & M2M (Vehicle Tracking System, Team Tracker, M- Reporting, Buddy Tracker, Bull service) Develop strategies, plans and business-cases Manage the product-portfolio including Product & Service Development

Gp House

 Lead formulation and review of strategies to best fit the channel with company vision and values Correspond with in Telenor Group for continuous alignment with Telenor Retail Guideline Establish franchise partners’ life cycle / profitability management tool Plan & implement channel expansion & business proposition for GPC channel

Gp Head Office

 Plan & implement channel expansion & business proposition for GPC channel Business development: channel specific new offer, campaign, events, trade loyalty program, etc Involve different projects – both business development & IT development for sales

Gpc Uttara, Dhaka

 Manage proper implementation of GPC Operation Guidelines/Manual and monitoring standards against the guidelines/Manual Keeping the Flagship shop up to date as per Operation Standard library (OSL) to uphold GP brand image & ensuring standard

Motijheel

 Provide front end customer service to ensure the utmost customer satisfaction and maintain brand image Ensure execution of Operation Standard library (OSL) at center Achieve Sales & Service KPI’s & ensure standard Customer Satisfaction Index (CSI)

Master'S Degree, International Business Management

International Business, International Marketing, Financial Management, Corporate Strategy, Economics, Operational Management, Global.

Prince2, Prince 2 Project Management In Controlled Environment

Project Management based on the PRINCE2 model, Business Case, Business Model, Risk Management, Project Control, Project Team formation.

Master'S Degree, International Business And Trade

Acba (Advance Certificate In Business Administration), Business Administration And Management, General, Pass With Distinct

Master Of Science (Msc), Physics, 2Nd Class

Master Of Business Administration (Mba), Management Information Systems - Mis, 3.53 Out Of 4