Muskaan Khanna Email and Phone Number

Led Instagram content creation for IBCSupported a marketing campaign, generating 700+ applications

Increased task completion rate by 47.2%Performed user interviews and utilized AI to identify pain points, halved previous 3-minute task timeDeveloped 10+ prototypes, with 6 screens making final designConducted SWOT analysis of 10 competitorsImplemented usability tests, raised task completion rate to 94.92%

Delivered MVP in 10 weeks, achieving 95% of project milestonesLeveraged AI to analyze data for design decisions, resulting in a 4.25 SWOT score, outperforming competitors by almost 15%Designed 30+ high-fidelity app screens and 6 marketing website screensCollaborated with backend engineers to integrate the ECN pricing algorithmPitched MVP to Much Shelist, P.C. venture capitalists

IDC: Project 1Conducted exhaustive user research through in-depth interviews and competitive analysis.Utilized empathetic listening techniques to identify and understand key pain points in client team interviews.Created over 90 low/mid-fidelity prototypes using Figma and Miro, adhering to human-centered design principles.Participated in client meetings, delivering design progress updates, seeking feedback, and aligning UX strategies with business objectives alongside project managers.Presented 45+ high-fidelity prototypes, design rationale, secondary research, and user scenarios to team management and software developers.IDC: Project 2Led a team of 5, collaborated with the Project Manager and conducted weekly client calls to ensure stakeholder alignmentInterpreted interview responses from 20+ people using PythonResearched mental health platforms, and created 3 detailed personas in MiroDesigned first prototype of app in Figma with ~ 60 mid-fidelity and 30 high-fidelity screensBoosted program engagement by 13.7%

Completed all project goals in 3.5 months, exceeding client expectations of a 6-month timelineCreated 25+ high-fidelity prototypes using FramerIncreased engagement by 11% and mobile visibility by 9.9%

CFE is held every semester and I design and curate outfits for the design competition.Won ZERO-WASTE award for my Bound to Time outfit.

As a runway coach and Katwalk model, I empower models with the skills and confidence needed for the runway. My focus is on helping them find and express their authentic self in their walk and poses.

Freelance designer for JA-MEX. Improving existing website using square space. Conducted surveys and curated statistics on web engagement and interface.

Co-founder/lead designer for mirage labs. We are curating a virtual reality game that mimics a chemistry lab. In doing so, we hope to simplify the lab experience by visualizing chemical reactions, giving opportunities to work with dangerous chemicals, collaborating with peers and truly engaging with lecture material. We strive for flexibility, interaction and engagement!

Member of a team that pairs with clients to provide innovative solutions and direction for non profit organizations.