Jim Musser, Pmp, Icp-Acc Email and Phone Number

End-to-end management and delivery of data-driven projects, ensuring they are completed on time and aligned with business objectives.

On site Consultant Manager responsible for interviewing, training, coaching, mentoring, and issue resolution for 40+ Project Managers and Requirements Analysts in a Lean, Agile, and DevOps environment, representing $6M+ annual revenue. Perform talent and performance assessments to ensure candidates meet technical and cultural requirements for customer. Built and maintained relationships with client stakeholders to ensure consultants are executing to quality and delivery standards and drive new growth.

Project Manager | Nationwide 07/13 – 07/16Executed projects across multiple lines of business with budgets ranging from 75k to 4M+. Managed budgets and monthly forecasts for demand management and portfolio. Led scrum of scums for multiple agile teams and resources across organizations to deliver in a Lean and Agile environment. Managed projects in Tier1 & 2 programs including Customer Communications, Next State IVR, Data Center East, One Brand Program. Project Manager | Cardinal Health 11/11 – 06/13IT Service Management Program Manager leading the ITIL transformation through implementing a new SaaS model for Cardinal Health. Program incorporated organizational change management practice to ensure the adoption of the new ServiceNow solution by all levels of employees. Incorporated Agile processes for incremental delivery while engaging the business in a feedback loop ensuring high quality functionality. Led project to build out a capacity management toolset allowing IT leadership to assess high risk assets and provide metrics upon which to base financial investment decisions.

Member of Project Solutions team, providing technical and project management consulting expertise in custom applications development through consulting engagements leveraging waterfall and iterative methodologies. Led multiple projects and program delivery for DSW Security and Risk portfolio including PCI and SOX audit compliance. Led efforts to create custom applications across multiple technologies.

Served as a customer facing Project Manager executing multi-year, multi-million dollar deployment/IMAC contracts for multiple customers utilizing IBM’s World Wide Project Management Method with teams ranging from five to twenty-five plus members. Managed multiple vendors to execute national deployments. Worked with sales to develop budgets and new proposals. Influenced and negotiated directly with clients, sales, product managers and other lines of business to develop best practices and standards for customer solutions. Implemented IBM cross-brand (RSS and xSeries) customer deployments including IBM SurePOS, IBM xSeries Servers, NCR POS, QSR Kitchen Video System, Dell, Texas Digital Accuview, Delphi Display, Cisco, and other OEM hardware vendors.

Managed scheduling and execution of new store deployment and IMAC activities including equipment and resource coordination for new store installations. Managed all aspects of change management, vendor management, financials, P&L.