Mustafa Alaboosi

Mustafa Alaboosi Email and Phone Number

Semi Truck Driver @ AUTHORITY EXPRESS LLC
Mustafa Alaboosi's Location
Denver Metropolitan Area, United States
Mustafa Alaboosi's Contact Details

Mustafa Alaboosi personal email

n/a
About Mustafa Alaboosi

SUMMARY OF QUALIFICATIONS Multi-lingual (Arabic , English) (Excellent conversation, reading and writing)Great customer service skillsWindows Operating Systems:Windows 10, 7, 8.1Linux (Ubuntu)MAC OSAndroid & AppleVirtualization: Hypervisor I, IIMicrosoft Office: WORD, EXCEL, ACCESS, PowerPointOrganized, responsible, efficientEthernet cable: Category 3, 4, 5, 5e UTP cableActive DirectoryGroup PoliciesBreak out specific Hypervisors (VMWare ESXi, Hyper-V, VirtualBox)Backup network data on servers using automated software Configure security settings or access permissions for groups or individuals Troubleshoot network or connectivity problems for users or user groupsDocument network support activities Excellent communication and interpersonal skillsCapable of working under pressureHighly motivated and eager to learnEDUCATIONEmily Griffith Technical College, Denver, CO 08/2018 To 06/2019Computer Networking and Desktop Support CertificateClasses Taken: Intro to Operating Systems, Technical Mathematics, Computer Technician 1:A+,Computer Technician 2:A+, Networking 1:A+, Network Security Fundamentals, Configuring Windows Server.United States Truck Driving School, Wheat Ridge, CO

Mustafa Alaboosi's Current Company Details
AUTHORITY EXPRESS LLC

Authority Express Llc

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Semi Truck Driver
Mustafa Alaboosi Work Experience Details
  • Authority Express Llc
    Truck Driver
    Authority Express Llc Jan 2021 - Present
    Aurora, Co, United States
    13 Months of OTR Experience
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  • Microsoft
    It Technical Engineer
    Microsoft Mar 2020 - Jun 2020
    United States
    Service Management - Deploying Audio/Video infrastructures as part of the yearly Life Cycle Refresh program and installations for new sites, site expansions, site retrofits and site acquisition (Venture Integration), for all Microsoft facilities globally Escalation Management - Serving as the single point of accountability and/or escalation for the deployment of the Audio/Video Portfolio Cross team collaboration - Interacting across CSE organization for planning and deploying AV standards and with Microsoft Leadership teams to set the end user expectations as well as working towards improving the IT experience Service Management - Deploying Audio/Video infrastructures as part of the yearly Life Cycle Refresh program and installations for new sites, site expansions, site retrofits and site acquisition (Venture Integration), for all Microsoft facilities globally Escalation Management - Serving as the single point of accountability and/or escalation for the deployment of the Audio/Video Portfolio Cross team collaboration - Interacting across CSE organization for planning and deploying AV standards and with Microsoft Leadership teams to set the end user expectations as well as working towards improving the IT experience
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  • Centura Health
    Client Desktop Support It Entity Support
    Centura Health Nov 2019 - Feb 2020
    Greater Denver Area
    Reimage computers from windows 7 to windows 10 through bio settings. SCCM push out software within the new tech refresh. Checking bitlocker settings afterwards to make sure running smoothly for end user. Working on tickets troubleshooting systems ranging from software, hardware, and server issues. At (Porter Adventist Hospital)
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  • Uber
    Driver
    Uber Jan 2016 - Dec 2019
    Greater Denver Area
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  • Emily Griffith Technical College
    Help Desk Specialist
    Emily Griffith Technical College Jun 2018 - Aug 2019
    Greater Denver Area
    Routinely exceed call-handling goals, closing an average of 60 calls daily (25% above quota) with a 75% first-call resolution ratio and an average talk-time of 5.5 minutes -- well below 7-minute goal.Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues. Excel in asking probing questions and researching, analyzing and rectifying problems.
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Mustafa Alaboosi Skills

Leadership Hardware Configuration Social Media Ticketing Public Speaking Linux Phone And Online Support Active Directory Offshore Team Collaboration Service Desk Arabic Windows Software Installation Data Entry Operating Systems Microsoft Powerpoint Transmission Control Protocol Smartphones English Team Leadership Lan Connectivity Ethernet Preventive Maintenance Microsoft Office Resolving Issues Microsoft Word Virtualbox Android Tracking Systems Microsoft Excel Interpersonal Communication Training Time Management System Center Configuration Manager Customer Service Technical Troubleshooting Servicenow Problem Diagnose Technical Support Professional Driving Management Computer Literacy User Training/support Teamwork Hyper V Research Problem Solving Complaint Handling Vmware Routers

Mustafa Alaboosi Education Details

Frequently Asked Questions about Mustafa Alaboosi

What company does Mustafa Alaboosi work for?

Mustafa Alaboosi works for Authority Express Llc

What is Mustafa Alaboosi's role at the current company?

Mustafa Alaboosi's current role is Semi Truck Driver.

What is Mustafa Alaboosi's email address?

Mustafa Alaboosi's email address is mu****@****ber.com

What schools did Mustafa Alaboosi attend?

Mustafa Alaboosi attended United States Truck Driving School, Emily Griffith Technical College.

What skills is Mustafa Alaboosi known for?

Mustafa Alaboosi has skills like Leadership, Hardware Configuration, Social Media, Ticketing, Public Speaking, Linux, Phone And Online Support, Active Directory, Offshore Team Collaboration, Service Desk, Arabic, Windows.

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