Dynamic and results-oriented Automotive Leader with over 16 years of experience in the automotive industry, specializing in OEM operations across the USA and GCC regions. Proven track record in driving revenue growth, improving operational efficiency, and enhancing customer satisfaction. Adept at leading large teams, managing multi-branch operations, and implementing strategic initiatives. Holder of a Master of Science in Computer Information Systems and certifications in PMP, Six Sigma Green Belt, and customer service management. Passionate about innovation, sustainability, and a customer-centric approach.My core competencies & SkillsLeadership & Strategy:• Strategic Planning• Sales Leadership & Development• Revenue & Profit Maximization• Dealer Network Expansion• Leadership & Team Building• Hire/Recruit/Training & CoachingOperations & Financial Management:• Budgeting & Sales Forecasting• Profit & Loss (P&L) Analysis & ROI• Inventory Management• Daily Operations Management• Vendor Management• CRM & KPI Implementation• Process OptimizationCustomer & Market Engagement:• Market Analysis & Trends• Customer Service Excellence• Brand Positioning & Promotion• Marketing Activities & Product Launches• New Business Development• Strategic Partnerships
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General ManagerArion MotorsDubai, Ae -
General ManagerConfidential Oct 2024 - PresentDubai, United Arab Emirates -
Head Of Sales Seres & Dfsk UaeGreen Motors Auto Tech Jun 2022 - Sep 2024Dubai, United Arab Emirates• Head of sales supervises DFSK & SERES EV brands. Developed and implemented sales strategies to maximize sold units, revenue, and gross profit. • Guiding a team of sales professionals and motivating them to achieve and exceed sales targets by setting suitable KPIs. exceeding monthly targets by an average of 30% resulting in a 40% increase in customer base. • Manage 5 Branch sales operations in Dubai, Abu Dhabi& Ras al Khaimah. Arrange branch-level activities to generate more walk-ins. To motivate the sales team, and add value to sales by promoting Extended Warranty, Insurance, Service Contracts, Accessories sales, Tinting, Nano Ceramics, Etc. • Set monthly targets for sales executives and monitor the prices (retail, fleet & export) and stock aging. Train and coach, the sales team on how to follow the right sales steps, sales script, cold phone calls, overcome objections, and build value in the product and customer satisfaction CSI. • Built and maintained strong relationships with key clients to ensure customer satisfaction and retention. • Conducted market analysis to identify trends and opportunities in the automotive industry and collaborated with the marketing department to create practical sales tools and promotional materials. • Monitored market trends, and competitor's activities and developed counter strategies to maintain market position, • developed and implemented strategic sales plans, resulting in a 25% increase in overall revenue within a year. • Streamlined sales processes and implemented a CRM system, improving efficiency and reducing the sales cycle by 25%, which consequently increased quarterly sales revenue by 15% through enhanced lead tracking and customer engagement strategies. • Coordinate with the marketing team to implement branch marketing activities. And manage the budget for the activities to maximize cost effectiveness. -
General Sales ManagerMakkiyah Cars Feb 2022 - Jun 2022Dubai, United Arab Emirates. Spearheading sales, operations, administration, customer service, marketing/advertising, finance, inventory management/purchasing, vendor relations, quality assurance, strategic planning, and budgets. Supervising direct Import and export of new & used cars from the US/China to Dubai/ GCC Working in close coordination with the Sales Departments and devising the pricing strategies to maximize profits (BMW, Mercedes, Land Rover, VW, ID3,4, Tesla, Jeep, Nissan /electric and gas fuel . Increased sales revenue by 21% in 6 months by identifying customers/Market needs /creating new business opportunities and enhancing customer satisfaction . understanding budgets and recommending appropriate changes in product lines.. Oversee activities by directing and controlling the maintenance, repair, and/or recondition of inventory vehicles and ensure all quality assurance standards are maintained at the location. . Building & maintaining strong business relations with the customers and companies, analyzing their business Monthly sales reports, and forecasting to the CEO.
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Country ManagerAvis Budget Group International Jan 2020 - Apr 2022IraqKoç Automotive Group turkey Foutne 500 • Led a team of 50+ employees, achieving a 21% increase in annual sales and consistent revenue growth.• Improved customer service ratings by 15% and increased customer retention by 17%.• Managed fleet expansion and optimization, ensuring diverse vehicle availability to meet customer demands.• Developed marketing campaigns, increasing online sales by 35% and establishing strategic partnerships.• Implemented cost-control measures, reducing operational expenses by 12%, and ensured regulatory compliance. -
Sales ManagerAmerican Honda Motor Company, Inc. Mar 2014 - Dec 2019United States• Elevated new car volume sales by 40% in the first year through effective training and strategic hiring.• Led a high-performing sales team, achieving the highest regional sales and surpassing CSI benchmarks.• Approved customer financing options, managed inventory, and maintained an updated dealership website.• Enhanced closing ratios to 32% by actively engaging in customer negotiations.• Conducted weekly sales training, resulting in a 10% increase in KPI performance, and reduced re-conditioning costs by 35%. -
Sales ManagerToyota Iraq Dec 2010 - Dec 2013Iraq / Erbil -
LinguistL3 Technologies Mar 2004 - May 2009Washington, United States
Mustafa Altaie Skills
Mustafa Altaie Education Details
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Computer Science -
Business Management& Adminstration
Frequently Asked Questions about Mustafa Altaie
What company does Mustafa Altaie work for?
Mustafa Altaie works for Arion Motors
What is Mustafa Altaie's role at the current company?
Mustafa Altaie's current role is General Manager.
What schools did Mustafa Altaie attend?
Mustafa Altaie attended California Miramar University, Lebanese French University, Erbil.
What skills is Mustafa Altaie known for?
Mustafa Altaie has skills like Sales Management, Market Research, Team Leadership, Analysis, Competitive Analysis, Sales Operations, Marketing Strategy, Team Management, Negotiation, Market Planning, Product Marketing, English.
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