Managing and supporting IT infrastructure for over 140 employees, ensuring reliable and secure connectivity across LAN and WAN.Deploying and maintaining Unifi, Cisco and TP Link access points, and configuring and managing Cisco and TP-Link switches.Coordinating with multiple Internet Service Providers (ISPs) to optimize network performance and redundancy.Overseeing day-to-day network operations, troubleshooting and resolving issues to maintain smooth… Show more Managing and supporting IT infrastructure for over 140 employees, ensuring reliable and secure connectivity across LAN and WAN.Deploying and maintaining Unifi, Cisco and TP Link access points, and configuring and managing Cisco and TP-Link switches.Coordinating with multiple Internet Service Providers (ISPs) to optimize network performance and redundancy.Overseeing day-to-day network operations, troubleshooting and resolving issues to maintain smooth operations.Implementing network security measures to protect sensitive data and ensure compliance with industry standards.Conducting regular network performance assessments and capacity planning to accommodate organizational growth and changes.Managing hardware and software installations, updates, and configurations.Providing technical support and training to employees to enhance IT resource utilization.Collaborating with vendors and external partners to integrate new technologies and services.Successfully maintaining a robust and secure network infrastructure with minimal downtime.Improving network performance and reliability through proactive management and strategic planning.Enhancing employee productivity by providing timely and effective IT support and training.Experiencing IT professional with a proven track record in network security. Successfully introduced and installed Kerio Firewall at my current company, enhancing our security infrastructure and ensuring robust protection against cyber threats. Show less

• Provided technical support to end-users for hardware, software, and network-related issues. • Diagnosed and resolved hardware problems on desktops, laptops, printers, and other peripherals, ensuring minimal downtime. • Supported and maintained software applications including Microsoft Office Suite and antivirus software. • Configured and managed LAN/WAN networks, including TCP/IP, DNS, DHCP, and UDP protocols. • Utilized remote desktop tools such as TeamViewer… Show more • Provided technical support to end-users for hardware, software, and network-related issues. • Diagnosed and resolved hardware problems on desktops, laptops, printers, and other peripherals, ensuring minimal downtime. • Supported and maintained software applications including Microsoft Office Suite and antivirus software. • Configured and managed LAN/WAN networks, including TCP/IP, DNS, DHCP, and UDP protocols. • Utilized remote desktop tools such as TeamViewer, AnyDesk, and Remote Desktop Connection for efficient issue resolution. • Configured and managed firewalls to enhance network security and protect against cyber threats. • Handled web domain issues including DNS management, SSL certificates, and web hosting. • Managed email domains by configuring MX records, SPF, and DKIM for reliable email delivery. • Configured Cisco networking equipment including routers, switches, VLANs, and Access Control Lists. • Managed IT infrastructure including server administration, virtualization, and backup solutions. Show less

• Provided technical support to staff and clients, resolving issues related to software, hardware, and networking. • Conducted IT training sessions for employees to enhance proficiency with new software and systems. • Managed and maintained the agency’s LAN/WAN environments, ensuring optimal performance and reliability. • Oversaw the installation, maintenance, and troubleshooting of workstations, peripherals, and software. • Implemented security measures… Show more • Provided technical support to staff and clients, resolving issues related to software, hardware, and networking. • Conducted IT training sessions for employees to enhance proficiency with new software and systems. • Managed and maintained the agency’s LAN/WAN environments, ensuring optimal performance and reliability. • Oversaw the installation, maintenance, and troubleshooting of workstations, peripherals, and software. • Implemented security measures, including firewall configurations and antivirus solutions, to safeguard digital assets. • Collaborated with department heads to streamline IT processes and align them with organizational objectives. • Diagnosed and resolved complex technical issues, enhancing system functionality and user satisfaction. Show less

• Provided technical support to staff and clients, resolving issues related to software, hardware, and networking. • Conducted IT training sessions for employees to enhance proficiency with new software and systems. • Managed and maintained the agency’s LAN/WAN environments, ensuring optimal performance and reliability. • Oversaw the installation, maintenance, and troubleshooting of workstations, peripherals, and software. • Implemented security measures… Show more • Provided technical support to staff and clients, resolving issues related to software, hardware, and networking. • Conducted IT training sessions for employees to enhance proficiency with new software and systems. • Managed and maintained the agency’s LAN/WAN environments, ensuring optimal performance and reliability. • Oversaw the installation, maintenance, and troubleshooting of workstations, peripherals, and software. • Implemented security measures, including firewall configurations and antivirus solutions, to safeguard digital assets. • Collaborated with department heads to streamline IT processes and align them with organizational objectives. • Diagnosed and resolved complex technical issues, enhancing system functionality and user satisfaction. Show less