Mustafa Elnagar Email & Phone Number

Cairo, Egypt

*Facilitate prompt distribution of parts to customers and field technicians.*Oversee the entire process of warranty claims, ensuring timely and accurate execution.*Possess technical knowledge that allows for effective support of customers and employees, with access to reference materials to ensure optimal results.*Offer consultative sales and technical support to customers, building strong relationships through solution-oriented communication, service, and telephone… Show more *Facilitate prompt distribution of parts to customers and field technicians.*Oversee the entire process of warranty claims, ensuring timely and accurate execution.*Possess technical knowledge that allows for effective support of customers and employees, with access to reference materials to ensure optimal results.*Offer consultative sales and technical support to customers, building strong relationships through solution-oriented communication, service, and telephone support.*Work closely with the Service Coordinator to collaborate on sold services, service quotes, and maintenance contracts.*Provide accurate quotes for parts and services in a timely manner, identifying the most appropriate solutions for each customer.*Coordinate with the accounting department to ensure invoices are issued to customers and reps in a timely manner.*Collaborate with the Aftermarket Sales Manager, Director of Service, and other relevant departments to address escalated problems and find effective solutions. Show less

Cairo, Egypt

o Plan and implement the overall supply chain strategyo Collaborate with Sales, Operations, and Customer Service teamso Identify process bottleneck and implement solutions in a timely mannero Work with finance, sales, and manufacturing team to determine best vendors and distributors

Cairo, Egypt

o Responsible for Managing 55 Personnelo Ensures employees are following all Food Safety and worker safety practiceso Ensures and educates employees on food safety standardso Collect product samples for Product Development, lab retains and the laboratoryo Monitors customer specifications to ensure proper weight and appearance of products producedo Responsible for product food safety and quality throughout the manufacturing processo Responsible for performing sanitation… Show more o Responsible for Managing 55 Personnelo Ensures employees are following all Food Safety and worker safety practiceso Ensures and educates employees on food safety standardso Collect product samples for Product Development, lab retains and the laboratoryo Monitors customer specifications to ensure proper weight and appearance of products producedo Responsible for product food safety and quality throughout the manufacturing processo Responsible for performing sanitation verification testing on equipment and other areas requiredo Responsible for the correct recording and filing of all relevant record logs and Documentation Show less

Cairo, Egypt

I am a teaching specialist with expertise in technical courses offered to undergraduate students in the Faculty of Engineering at a university. My primary areas of instruction include Mathematics, Physics, Chemistry, and select courses related to the Oil & Gas Industry.