• Develop Backstage financial monthly forecasts, out months forecast, plans and Macy’s & Bloomingdales RTV Revenue. • Drove month end close process by preparing analysis, General Ledger accrual entries and commentary for variances between actual results vs forecast and plan• Prepared financial commentary to management highlighting variances to the financial plan and previous forecast• Published monthly financial statements to the organization• Collaborated with key business leaders across the supply chain to support the development of overall business strategy and exceed financial goals• Prepare and submit supply chain exception vendors cash flow• Provide ad-hoc reporting as requested by senior leadership.

• Set monthly, seasonal and annual targets for network of buildings consisting of fixed expense, distribution center payroll, and inventory transportation costs• Analyze sources of revenue to identify risks of revenue shortfall and opportunities to drive income• Assist in preparation of monthly, quarterly, and other periodic financial reporting packages• Track financial/operational reporting and analysis of expense control and profitability metrics • Perform weekly variance analysis conducted between company’s two data repositories to report actual expense against plan• Assist monthly closing process via preparation of analysis, General Ledger journals, accrual entries and P&L commentary for variances between actual results and prior/budget/forecast• Provide ad-hoc reporting as requested by senior management

• Support a $1.2B annual Omni business by partnering with 20+ Licensed vendors & cross-functional teams to uphold the integrity of Macy’s Style File, UPC, & EDI systems • Serve as primary contact for trouble resolution on issues including merchandise set up, maintenance, customer complaints, & shipping issues • Maintain & update the Macy’s tax system to ensure proper tax collection for new locations & at point of sale • Identify areas of opportunity to streamline & standardize business processes• Part of a team that recovered over 2 million dollars of inventory during year end reporting• Maintained and supported large databases of information focused on improving future sales• Daily EVP vendor profile setups, updates, changes, or failures and troubleshoot where necessary so there are no PO rejections or order discrepancies

• Manage the weekly execution of the Macys.com content publication process to meet digital sales initiatives and optimal customer experience• Responsible for the site product page development, upload and modification of all product data• Develop product names and implement keywords to the Feature and Benefits/Copy in support of SEO and SEM strategies• Work close with the buying team and the digital merchants to learn new SEO, SEM and Affiliate strategies • Manage day-to-day efforts to ensure a seamless customer shopping experience related to product publication• Partner with site merchandising team to optimize facets, categorization and attribution of all products for navigation in each brand shop• Partner with both internal creative team and account creative teams to develop strong brand visuals (product images for site use, banners, click-throughs, videos, etc.)• Total ownership of sample turn in process: Working directly with external vendors, Macys Private Label merchandising team, Creative team including copy and photography execution for new product go live on Macys.com• Reviewing merchandise presentation on site to ensure the categorization, imagery, copy, pricing and promotional tags are accurate and meet guidelines• Proactively trouble shoot product data discrepancies with internal teams and vendors in order to provide resolutions• Optimize categorization and keyword tagging aspect of customer experience to drive sales and inventory turnover• Responsible for all product content pertaining to 16 vendors and serve as direct liaison for content inquiries• Resolving UPC issues in the Issue Tracking System with MIO partners• Managing weekly Merchandise Not Live On Hand and Merchandise On Order Not Live Reports• Analyzing Google trends and onsite search report to ensure the product is correctly attributed and getting maximum exposure while searched

• Managed all daily store(s) operations• Performed daily review of shipments, orders and deliveries • Created and implemented marketing plans and effective store strategies to improve sales • Created store presentations, ideas, and concepts to successfully promote store merchandise • Monitored and analyze weekly sales figures, stock levels and forecasting future sales and stock levels• Managed markdowns, purchase orders, invoicing, cash reconciliation, and inventory control• Organized and coordinated policies, procedures and productivity standards• Recruited and trained new and current employees. Responsible for the hiring, firing, and management, including scheduling and payroll of personnel • Motivated employees to interact with management with their own ideas for quality service• Assisted company accountant in the formulation of forecasts and budgets• Identified and decreased unnecessary expenses• Develop and maintain excellent relationships with new and existing suppliers• Created and/or approved visual store displays, prints and multimedia advertising campaigns and developed new marketing strategies to widen customer reach • Managed and motivated staff to increase sales and ensure business efficiency

• Maximized sales performance through delivering an exceptional customer experience.• Ensured that all customers receive excellent service through direct salesmanship, and prompt and courteous service • Assisted customers with questions, needs and purchases• Maintained records of revenue and charted progress• Ensured suitable display of merchandise on sales floor• Increased sales using innovative techniques• Handled special orders for customers• Attended monthly sales meetings• Implemented all visual merchandising standards • Responsible for creating new displays to promote sales