Mustafa Abumarzouq Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

Successfully Managed all of the Operations of "AYEN" following fields & departments: - Customer Acquisition - Business Development (Closing deals with big Clients)- Supply Management (Inspectors Success)- Service Delivery- B2C Customer Success- Product Development (Continuous Improvement)- Projects Management- Engineering R&DAchievements:-1- B2C Revenue Growth: Through effective leadership and strategic initiatives, we achieved an impressive 18% YOY revenue growth for the B2C business line. While maintaining a substantial gross profit margin of 56%, surpassing the previous benchmark of 40%.2- Exceptional Client Satisfaction: Our commitment to delivering high-end quality services and prioritizing customer success and happiness resulted in maintaining an impressive Net Promoter Score (NPS) of +85 with 95% satisfied customers.3- Word-of-Mouth (WOM) Client Acquisition: 90% of our B2C orders were WOM onboarded clients. Which highlights the level of trust and satisfaction we consistently fulfilling.4- Successful B2B Business Line Initiation: I supervised the establishment of the B2B Business Line Team, which achieved outstanding results. We witnessed a remarkable 28% growth in revenue YOY.5- Successfully Closed Deals with Corporates, Entities, and Big Clients: promising a business value equivalent to 400% of our current business lines' revenue, taking place in 2024 and 2025, positioning "AYEN" for significant growth and expansion.6- PMO Initiation: Recognizing the need for effective project and program management, I am working on turning the core of the ongoing Project Management Team to be the Project Management Office (PMO) for "AYEN." which will enable "AYEN" to handle large-scale projects and programs across the Kingdom of Saudi Arabia, collaborating with government and semi-governmental entities.

Riyadh, Saudi Arabia

Achievements:- - Successfully led the construction of the company's head office within the planned timeframe and budget. demonstrating strong leadership, project management, and financial planning skills.- Effectively assigned and managed teams to oversee various company projects. - Conducted a comprehensive analysis of the company's operations, identifying key challenges and inefficiencies. This showcases the analytical skills and ability to diagnose Operational problems.- Developed and presented a detailed report outlining recommendations for company reorganization to improve overall functioning and achieve strategic goals.

Dammam, Eastern, Saudi Arabia

To Assist -as a Top Management- in providing Leadership, Direction, and Guidance to all aspects of the Chain Business Engineering and Facility-Management activities.To ensure compliance with established Vision and realization of the Company’s objectives; as well as delivering the expected Projects and Services to other departments in the Company.

Khubar

Duties and Responsibilities:- Lead the Design and implementation process, for all the company’s projects and facilities.- Assure the fulfillment of Franchisors requirements represented by the company, regarding the projects and visual characteristic of each brand. - Lead approvals process with the Franchisors, taking in consideration to push always toward what shall be the best for the brand.- Assist the Top Management in the process of acquiring new sites.- Manage buildings, and facilities, maintenance, and engineering services, providing the required knowledge and training for the responsible bodies in the team, making sure to minimize life-time running coast for the building, as well as maximizing the satisfaction of anyone using or visiting the building, through supervising the needed preventive and corrective maintenance, and renovation.

Saudi Arabia

Al-Khobar, Eastern Region, Saudi Arabia

• Architectural Technologist & Designer at "IMPACT Consulting Engineering", which previously known as Nassir Al-Mulhim, Consulting Engineers.•• Working with the Landscape & Interior Design section as a site Architectural Technologist, Designer, and Consulting Engineer.•• Coordinating the daily construction, finishing, and landscaping works activities at the site with the contractors.•• Designing and finalizing the design stage of landscaping projects & interior design projects as well.•• Providing the preparation of : - General Drawings & Shop Drawings. - BOQs & Tender Drawings. - Cost Evaluation. - Material Selection. - Site Supervision. - Coordination with Contractors - Project Management.

Al-Dammam Governorate, Saudi Arabia

• Site Architectural Technologist at "Anwar Mauj Alkhalij group" in the "Social Warranty Office project" under the Ministry of Social Warranty. Consultant\ IMAR, Urban Consultants.•• Supervising the execution of the finishing works in the project.•• Providing and preparation of :- Shop drawing & CAD drawing for the execution.- Submitting the approval materials through the consultant.- Coordination with all subcontractors in the site.- Supervision of the project plan and the WBS.

Al-Riyadh Governorate, Saudi Arabia

• Site Engineer & Project Coordinator at SBC "Summit Builders Co." in (Oyaina Housing Project) under the ministry of housing. Main contractor \ Fawaz Al-Hokair and partners Co., Consultant\Khateeb & Alami Co.•• Supervising the execution of the early stage of the project :- The preparation of the site and the portable offices.- Supervision of digging & back-filling, and structural works.- Dealing with subcontractors and suppliers.- Shop drawing & CAD drawing for the execution.- Submitting the completed stages through the consultant.- Coordination with all subcontractors in the site.•• Planning and coordinating the construction activities :- Ensures that all construction activities meet the required designs and specifications.- Coordination with the main contractor and the consultant about the project execution with any updates in the project.- Reporting progress of construction activities.- Ensure the construction schedule is maintained.- Reports on variations to contractual agreements.- Maintain accurate and detailed records of all site activities.- Determines labor requirements and dispatch workers to construction site.

Al-Riyadh Governorate, Saudi Arabia

Tamkeen Tower Project

Master'S Degree, City And Regional Planning, B+

Thesis Title: Examining the Factors Influencing Urban Patterns of Residential Electricity Consumption: A Case Study of Dammam Metropolitan.

Phd - Doctorate Of Philosophy Degree, City/Urban, Community And Regional Planning

Dissertation:

Bachelor'S Degree, Architectural Engineering & Planning, 81%

Graduation Project: Research Medical City

Diploma Of Graphic Design, Graphic Design

Fundamental skills Adobe Photoshop Adobe InDesign Adobe Illustrator Communicating through image-making and typography Completing.