Mustafa Mohammed Email and Phone Number

* Monitor & review teamwork to assure high quality of processing is applied as per companies’ rules, regulations & policies.* Prepare teamwork KPI’s & submitted to managers.* Enhance & motivate teamwork skills for performing better & achieving excellent result.* Handling Internal recruitment & hiring process (filtration, offering, negotiation induction ... Etc.).*Responsible for mass recruitment of blue collar & white collar for (Oil & Gas/ Medical Sector /Retail /F&B / IT … ETC.)* Developed successful overseas recruitment campaigns with average success rate 75% in many countries such as Egypt, KSA, Kuwait, Iraq, UAE, Qatar, Bahrain Libya, India, Tunis, Morocco, Sri Lanka, Nepal, Ghana & Uganda.* Lead & deliver high quality overall deployment services as a support to our clients and other departments.* Communicate with internal & external clients on a corporate level while with full understanding of business needs & process cycle.*Update candidates and clients about the hiring & deployment processes.* Sending reports to clients about candidates' visa, joining & on boarding process.* Prepare hiring & deployment reports related to financial issues & invoices.Clients have been working with: ( Bonatti Libya / Iraq - McDonald’s KSA/ UAE / Bahrain - Alshaya Group KSA -Apparel Group UAE - BL Harbart Lebanon - Aster Pharmacies UAE - Innovative Care KSA - Fairmont KSA- Hilton KSA- SBM KSA – Unified Real State KSA –Sephora Kuwait – Alyassra Fashion Kuwait – Ezdan Qatar –Gold’s Gym KSA- Gulf Energy KSA- IFS Qatar / KSA – Alsorayie KSA – Alfarsi Group KSA – Alfawzan KSA )

1- Responsible for the recruitment cycle (directing applicants, answering phone calls, replying emails, searching in the available portals…etc.).2- Using sales, business development, marketing techniques and networking in order to attract business from client companies.3- Developing a good understanding of client companies, their industry, what they do and their work culture and environment.4- -Advertising vacancies by drafting and placing adverts in a wide range of media, for example newspapers, websites, magazines.5- Using social media to advertise positions, attract candidates and build relationships with candidates and employers.6- Headhunting - identifying and approaching suitable candidates who may already be in work.7- Using candidate databases to match the right person to the client's vacancy.8- Receiving and reviewing applications, managing interviews and tests and creating a shortlist of candidates for the client.9- Requesting references and checking the suitability of applicants before submitting their details to the client.10- Briefing the candidate about the responsibilities, salary and benefits of the job in question.

1- Act as a first contact with customers either by telephone, electronically or face to face. 2- Record details of inquiries, comments and complaints.3- Open mail, screen and prioritize the manager’s attention and action, distribute outgoing mail and maintain a follow-up system for assigned actions.4- Handle the receiving reports.5- Prepare correspondence, reports and other documents.

-o Interact with customers to provide information in response to inquires about products and services.o Handle and resolve customer's complaints.o Explain how to use equipment and solve any equipment problems.o Communicate and coordinate with internal departments.o Follow-up on customer complaints not immediately resolved.o Have a target to achieve.