Mustafa Salaheldin Email & Phone Number

Sudan

•Serve closely with the head of operations and other senior managers to implement and maintain fiscal plans for projects, departments, and agency mission objectives.•Developed relationships with external stakeholders & donors to support and finance relevant projects.•Introduced IRDS financial system and trained staff accordingly.•Identified improvement to procurement and finance-related issues to ensure uninterrupted streamlining of internal processes.•Involved in developing new proposals for new projects.•Heavily involved in capacity change (Gender Equality)

Khartoum, Sudan

•Involved in budgets, program development and business development (Proposals).•Preparing the financial Monthly, Quarterly and Annually reports.•Ensured all payments are within the internal and external audit policies.•Involved in and improved internal policies, procedures, and processes with the senior leadership team.•Function with senior management on RFP and RFQ as well as periodically report detailed analysis of vendor responses.•Support ad hoc projects as necessary.

Khartoum, Sudan

•Developed and launched an e-commerce platform, achieving 90% customer satisfaction rate and rapidly growing customer base.•Conceptualized and executed a comprehensive business plan to establish the company, resulting in a successful launch and growth of revenue by 80% within the first year.•Implemented innovative company culture strategies, increasing employee retention rates by 45% and overall team productivity by 25%, leading to increased customer satisfaction and repeat business.•Developed strategic partnerships with key industry players, resulting in a 50% increase in market share and recognition as an industry leader within the first year of operation.

Kuala Lumpur, Malaysia

•Achieved all quarterly targets and introduced international individuals to the Elite Program.•Increased my agency's revenue by 16% in 2 quarters, introduced 64 individuals, and trained 4 individuals, bringing 1200 employment insurances.•Promptly resolved customer service issues and answered financial questions.•Recruited, trained, and mentored newly recruited staff, specifically those with Arabic speaking capabilities• Implemented organizational development and capacity building activities to address the identified needs from the needs assessment through training, one-on-one mentoring, and coaching.

Selangor, Malaysia

•Introduced an accounting system for finances, including a platform for customer registration which resulted in a paperless work environment.•Evaluated current services and product satisfaction levels with established customers.•Ensured compliance with relevant Acts, legal demands, ethical standards, and corporate business strategies.•Developed a plan for fleet of vehicles and operation cost deceased by 11%

Malaysia

•Remained in charge of various programs, sold them to the public through cold calling, introductions, and hit my monthly targets.•Utilized my multilingual abilities to bring international companies to the program.•Edited and drafted speeches, reports, and content for event plans, and project budgets.

Bachelor'S Degree, Economics

Higher Diploma, Accounting And Finance

Foundation Degree, Business Administration And Management, General