With a Bachelor of Technology in Aerospace, Aeronautical, and Astronautical/Space Engineering from BSA Crescent Institute of Science and Technology, I've transitioned my analytical and problem-solving skills into the tech industry at Freshworks. My core competencies lie in developing strategic plans to boost channel sales and forging robust partnerships, particularly in Central America and Colombia. My expertise in aerodynamics has honed a meticulous attention to detail and a systematic approach to driving growth.At Freshworks, my focus on cultivating strong relationships and analyzing partner performance metrics has led to significant achievements, including exceeding sales quotas and enhancing customer success. Our team's collaborative efforts have improved onboarding processes, resulting in a 95% customer retention rate and a 40% increase in upsell opportunities. I am committed to leveraging my diverse background to contribute to our organization's culture, embodying values of innovation and customer satisfaction.