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Mustafa Mohammed Email & Phone Number
Lead - Customer Success
at
greytHR
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Lead - Customer Success
Location
Chennai, Tamil Nadu, India
Company size
Who is Mustafa Mohammed? Overview
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Quick answer
Mustafa Mohammed is listed as Lead - Customer Success at greytHR, a with 985 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Mustafa Mohammed.
Mustafa Mohammed previously worked as Customer Success Manager at Zaggle and Channel Sales Executive at Freshworks. Mustafa Mohammed holds Bachelor Of Technology - Btech, Aerospace, Aeronautical And Astronautical/Space Engineering, 7.5 from Bsa Crescent Institute Of Science And Technology.
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Profile bio
About Mustafa Mohammed
With a Bachelor of Technology in Aerospace, Aeronautical, and Astronautical/Space Engineering from BSA Crescent Institute of Science and Technology, I've transitioned my analytical and problem-solving skills into the tech industry at Freshworks. My core competencies lie in developing strategic plans to boost channel sales and forging robust partnerships, particularly in Central America and Colombia. My expertise in aerodynamics has honed a meticulous attention to detail and a systematic approach to driving growth.At Freshworks, my focus on cultivating strong relationships and analyzing partner performance metrics has led to significant achievements, including exceeding sales quotas and enhancing customer success. Our team's collaborative efforts have improved onboarding processes, resulting in a 95% customer retention rate and a 40% increase in upsell opportunities. I am committed to leveraging my diverse background to contribute to our organization's culture, embodying values of innovation and customer satisfaction.
Current workplace
Mustafa Mohammed's current company
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Greythr
6 roles
Mustafa Mohammed work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Channel Sales Executive
• Developing and implementing strategic plans to drive channel sales growth in Central America and Colombia.• Building strong relationships with channel partners, ensuring alignment with company goals.• Tracking and analyzing partner performance metrics to identify opportunities for improvement and drive accountability.
Account Executive
• Managed inbound leads from websites and partners, ensuring timely follow-up and engagement.• Developed customized sales strategies for startup clients to address their specific needs.• Collaborated with teams to improve onboarding processes and enhance customer satisfaction.• Exceeded annual sales quota by 150%, driving significant revenue growth.
Apr 2024 - Sep 2024
Customer Success Manager
Customer Success Account ManagerKey Duties:Managed inbound leads generated through the website and strategic partnerships, ensuring timely follow-up and engagement.Developed and maintained strong relationships with startup clients, driving their success and satisfaction.Collaborated with cross-functional teams to deliver tailored solutions that meet customer needs.Success Highlights:Achieved a 95% customer retention rate by implementing proactive success strategies and personalized support.Increased upsell opportunities by 40% through targeted outreach and relationship-building initiatives.Successfully onboarded 50+ startups, enhancing their experience with tailored training and resources.Notable Projects:Launched a customer onboarding program that reduced ramp-up time by 30%, improving overall client satisfaction.Spearheaded a feedback loop initiative with partners to refine product offerings based on customer insights.
May 2022 - Mar 2024
Sales Specialist
• Responded to inquiries from high-net-worth clients, ensuring prompt issue resolution.• Provided tailored support, enhancing customer experiences and fostering relationships.• Identified and upsold financial products, aligning offerings with clients' financial goals.
Sep 2018 - May 2022
Team & coworkers
Colleagues at greytHR
Other employees you can reach at greytip.com. View company contacts for 985 employees →
NP
Nikhil Pebbeti
Colleague at GreythrTelangana, India
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DM
Deona Mariya Sebastian
Colleague at GreythrKannur, Kerala, India
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SK
Saravanan Krishnaswamy
Colleague at GreythrBengaluru, Karnataka, India
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PR
Preethi Ravi
Colleague at GreythrBengaluru, Karnataka, India
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RS
Roshan S
Colleague at GreythrChennai, Tamil Nadu, India
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KB
Krishna Bhamare
Colleague at GreythrBengaluru, Karnataka, India
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AK
Ankit Kumar
Colleague at GreythrDelhi, India
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MG
Midhun George
Colleague at GreythrKozhikode, Kerala, India
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NP
Niki Palei
Colleague at GreythrBengaluru, Karnataka, India
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BL
Bhagya Lakshmi
Colleague at GreythrWashim, India
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Nikhil Pebbeti
Colleague at GreythrTelangana, India
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DM
Deona Mariya Sebastian
Colleague at GreythrKannur, Kerala, India
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SK
Saravanan Krishnaswamy
Colleague at GreythrBengaluru, Karnataka, India
View →
PR
Preethi Ravi
Colleague at GreythrBengaluru, Karnataka, India
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RS
Roshan S
Colleague at GreythrChennai, Tamil Nadu, India
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KB
Krishna Bhamare
Colleague at GreythrBengaluru, Karnataka, India
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AK
Ankit Kumar
Colleague at GreythrDelhi, India
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MG
Midhun George
Colleague at GreythrKozhikode, Kerala, India
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NP
Niki Palei
Colleague at GreythrBengaluru, Karnataka, India
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BL
Bhagya Lakshmi
Colleague at GreythrWashim, India
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1 education record
Mustafa Mohammed education
FAQ
Frequently asked questions about Mustafa Mohammed
Quick answers generated from the profile data available on this page.
What company does Mustafa Mohammed work for?
Mustafa Mohammed works for greytHR.
What is Mustafa Mohammed's role at greytHR?
Mustafa Mohammed is listed as Lead - Customer Success at greytHR.
Where is Mustafa Mohammed based?
Mustafa Mohammed is based in Chennai, Tamil Nadu, India while working with greytHR.
What companies has Mustafa Mohammed worked for?
Mustafa Mohammed has worked for Greythr, Zaggle, Freshworks, and Citi.
Who are Mustafa Mohammed's colleagues at greytHR?
Mustafa Mohammed's colleagues at greytHR include Nikhil Pebbeti, Deona Mariya Sebastian, Saravanan Krishnaswamy, Preethi Ravi, and Roshan S.
How can I contact Mustafa Mohammed?
You can use AeroLeads to view verified contact signals for Mustafa Mohammed at greytHR, including work email, phone, and LinkedIn data when available.
What schools did Mustafa Mohammed attend?
Mustafa Mohammed holds Bachelor Of Technology - Btech, Aerospace, Aeronautical And Astronautical/Space Engineering, 7.5 from Bsa Crescent Institute Of Science And Technology.
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