A dynamic professional with over 20 years of experience in Travel industry , the major sphere of experience in GDS business development , Sales & Marketing , Channel management , and sales management.An out of the box thinker with the proven record of increasing revenues , streamlining workflow and creating a team work environment to enhance productivity innovatively for reputed business houses.Maintaining cordial relationship with customers, ensuring quality and service norms to achieve customer satisfaction and business retention.Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of Sales targets.