Oversaw the implementation of Sudan’s first ORAN network as project lead, spearheading a team of 5 engineers through all stages from site evaluation to integration, establishing a new standard of connectivity for over 10,000 users.Increased company profits by 35% and expanded their market share through strategic initiatives and innovative solutions.Managed feasibility analyses and delivery of all service requests on time, under budget, and to the highest quality standards.Provided weekly and monthly reporting, keeping stakeholders informed and ensuring smooth ongoing operations.Leveraged strong problem-solving, communication, and customer service skills to resolve both technical and client issues professionally and with empathy.

Managed implementation of 5+ projects concurrently, ensuring all met tight deadlines.Developed company-wide technology usage standards and project schedules.Personally audited over 200 critically important wireless survey reports each year.Identified issues on 95% of reports through meticulous triple-checking before client submissions.Oversaw installations, deliveries, and customization of over 150 telecom sites strengthening client partnerships.Maintained high customer satisfaction by professionally directing 99% of modification requests.Coached 15+ new engineers annually through a rigorous 12-week on-boarding program

Worked as an Access Engineer, handling RAN (2G,3G,4G) and microwave delivery.Implemented and integrated Radio and microwave sites.Conducted troubleshooting and issue resolution.Identified exact material and 750+ hardware items to fulfill expansion plans on time and on budget.Ensured resource availability through data analysis.Handled customer complaints and consistently met targets.