Mustapha Faraj Email and Phone Number

• Sorting parcels manually & automated, using sophisticated machinery• Loading/unloading of parcels from trucks, vans & conveyor belts• Completing & maintaining parcel processing records & documentation associated with special services• Use of load shift equipment to transport parcels throughout the facility

• Installation and configuration of new equipment such as computer desktops and printers.• Installation updating and configuration of software.• Troubleshoot and resolve user issues as they occur through the company.• Supporting staff via telephone and remote connections

• Installing new monitors and cables • Preparing dock stations• Upgrading to windows 10• Assist and provide support to staff members

• Manage all IT assets throughout their life cycle.• Maintain asset records for compliance.• Assist in the development of reporting to address management requirements to obtain information.• Perform proactive routing compliance audits.• Create recommendation on how to better manage and reconcile inventory and related reporting.• Respond to request from end user, manager, and team members to specify IT assets data information.• Manage subcontractor… Show more • Manage all IT assets throughout their life cycle.• Maintain asset records for compliance.• Assist in the development of reporting to address management requirements to obtain information.• Perform proactive routing compliance audits.• Create recommendation on how to better manage and reconcile inventory and related reporting.• Respond to request from end user, manager, and team members to specify IT assets data information.• Manage subcontractor to return/relocate assets.• Enter all hardware serial numbers identification tags into configuration management system and ensure information is up to date, accurate and auditable. Show less

• Engage in sales to provide appropriate products to meet customer requirements• Provide technical support to customers post sales

• Involving IT phone support for Retail Group staff and on site• Undertaking routine Preventative Maintenance as scheduled• Assisting staff with the installation, configuration and ongoing maintenance and usability of desktop computers, Laptops, peripheral equipment and software• Maintaining Authentication, email and other systems such as Active Directory user and group management• Dealing with daily sales update with all branches• Assisting staff with the installation… Show more • Involving IT phone support for Retail Group staff and on site• Undertaking routine Preventative Maintenance as scheduled• Assisting staff with the installation, configuration and ongoing maintenance and usability of desktop computers, Laptops, peripheral equipment and software• Maintaining Authentication, email and other systems such as Active Directory user and group management• Dealing with daily sales update with all branches• Assisting staff with the installation, configuration and ongoing maintenance and usability of desktop computers and Laptops• Troubleshooting computer hardware and software Show less

• Resolve customer complaints• Training new employees• provide support to other staff member• supervising staff members• Collect payments from customers• Participate in monthly stock takes

• Involving IT support for the staff and students• Dealing with basic staff and student problems and enquiries• Handles troubleshooting and maintenance of IT equipment• Monitoring network performance by analysing traffic on the network• Working with Active Directory in the organization and provide authorities to staff and student access• Implementing, supporting and troubleshooting Active Directory• Providing support in monitoring and deployment of IT equipment to… Show more • Involving IT support for the staff and students• Dealing with basic staff and student problems and enquiries• Handles troubleshooting and maintenance of IT equipment• Monitoring network performance by analysing traffic on the network• Working with Active Directory in the organization and provide authorities to staff and student access• Implementing, supporting and troubleshooting Active Directory• Providing support in monitoring and deployment of IT equipment to students and faculty Show less