* Maintaining a high level of customer satisfaction* Making Interviews, organizing onboarding process with HR and coordinate trainings of new employees* Mentorship, ensure your team has the support and resources they need* Ensure projects are properly staffed and customer deadlines are met* Problem solve technical questions and customer concerns* Conducting communication between Consultancy and Development teams* Manage Canias40 implementations and upgrades, while ensuring customers are getting the most out of their ERP system* Keep up-to-date on product releases and new technologies* Understand business requirements and write project proposals* Creating and implementing the organization’s IT policy and best practice manuals* Managing and reporting on the IT budget’s allocation

* Establishing a professional network and an innovation-oriented exchange within and outside the company.* Analysing customer requirement and guide the process and development teams* Identification and definition of functional optimizations and improvements* Organization and lead of technical meetings and workshops* Goal-oriented management of project teams in technically, technologically, and methodologically challenging projects, including the creation of project plans* Identification of up-selling and cross-selling potentials

* Providing on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones* Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously* Reporting on project success criteria results, metrics, test and deployment management activities* Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence* Prepare estimates and detailed project plan for all phases of the project* Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership* Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues* Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders

* First level responsibility on management of project timeline* Accountable for the project go-live on time, within budget, and meeting or exceeding quality standards* Implement and adhere to prescribed methodology and significant KPIs to measure achievement of project objectives, on time, and on budget* Coordinating internal/external communications related to the project* Coordinate all teams involved and follow up the development activities utilizing in-house tools and methodology* Ensure that teams are adhering to validation rules and are using correct templates according to each phase of the project* Report risks and request mitigation solution(s) timely to the teams throughout project’s life cycle* Accountable for cutover preparation ensuring that teams are informed and preparing all tasks to be executed during and prior go-live* Coordinate with Basis, authorization, training, Change Control and master data teams, and any other satellite teams involved in the project* Managing and Implementing Logistic, Finance and Costing modules during Project phase

* Developing Mobile applications* Development and Implmentation of In-House ERP system (Production Planning, Warehouse Management, Order Tracking, Supply Chain Management etc.)* Managing websites for retailers and technical services (B2B and B2S Solutions)* Developing BI (Bussiness Intelligence) Applications for BOD and Sales&Marketing teams (Sales&Budget Analysis, Cost&Profit Analysis etc.)* Authorization Management for multiple applications* Project & Resource Management for simultaneous ongoing projects* Tracing Database performance, checking logs periodically, avoiding system errors* Application Server Management ve Maintenance

* Bug-fix on completed projects* Internal testing and preparing test analysis results* Developing internal projects for employees (CRM, BFM and HR360 Projects)* Analyzing and developing additional scopes on completed or ongoing projects

* Bug-fix on completed projects* Internal testing and preparing test analysis results* Developing internal projects for employees (CRM, BFM and HR360 Projects)* Analyzing and developing additional scopes on completed or ongoing projects