• Skilled fleet & last-mile operations wizard who has been playing decisive parts in Oman's food delivery industry for the past six years. • Have experience working in several fast-paced startups and have achieved significant success for them.• First-hand experience leading live operations, building winning SOPs, managing fleets and teams, analysing data, and strategic planning. • Excellent at negotiations and communication and proficient in four different languages.
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Operations LeadAladdin علاء الدين Sep 2024 - PresentMuscat, Masqaţ, Oman• Overseeing day-to-day operations to ensure efficiency and productivity.• Managing and leading the operations team to achieve company objectives.• Developing and implementing operational strategies to improve processes.• Monitoring and analyzing operational metrics to identify areas for improvement.• Ensuring compliance with company policies and industry regulations. -
Operations SpecialistLucky House International Llc Oct 2022 - Aug 2024Muscat, Masqaţ, OmanRevamped L/H's overall ops scenario by-• leading logistics ops team• building result-oriented SOPs that lead to 365K+ orders/per month (143% YoY 📈 growth)• increasing organizational capacity through new partnerships • overlooking existing connections/contracts and strengthening them• fixing flaws with the active fleet and working on performance-uplifting• helping leads with expansion and growth strategies -
Fleet Operations AssociateAfreen Delivery Jul 2022 - Oct 2022Muscat, Masqaţ, Oman• made trackers, reporting modules & visuals for effective data management• set the foundation stone of SQU & motorbike delivery ops
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Lead - Dispatch & Delivery OpsAkeed Delivery Nov 2021 - Jun 2022Muscat, Masqaţ, OmanLed overall dispatch and fleet operations till the end. Managed entire fleet, coordinated with all 3PL and fleet tech solution providers as SPOC. Took care of reports for different verticals with day to day core data points. -
Sr. DispatcherAkeed Delivery Nov 2019 - Oct 2021Muscat, Masqaţ, OmanDelivered smile count crossed million by than (XXXXXX). ✌️• Actively dispatched on high-stress zones (SQU & PDO)• On-boarded, trained fleet• Associated with Ops Leads in day-to-day matrices to keep up team KPIs
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DispatcherAkeed Delivery Nov 2018 - Nov 2019Muscat, OmanStarted dispatching smiles when delivered smile-count was at only thousands (XXXX).Apart from Dispatching, as perks of working in a start-up wore many hats & had numerous opportunities to contribute to asset management, sales process, customer experience, and EVERYTHING.
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Operations CoordinatorDam Masirah Trading Jan 2016 - Jul 2018Muscat, Masqaţ, OmanHandled several last-mile utility projects at Sharqiyah (Bidiyah, Mahoot & Masirah Island) and Dakhiliyah (Adam, Nizwa & Hamra) region for Omantel, Ooredoo and PAEW (Public Authority for Electricity & Water) Oman, where, Dam Masirah Trading was a sub-contractor.
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It Operations AnalystChattagram Biggan College Aug 2012 - Sep 2014BangladeshTook the advantage of being an ex-student of the college and applied for the position when college management was looking for an analyst who could help them in coping up with the digitalization trend country were having back in 2011-12.
Muslim Sumon Skills
Muslim Sumon Education Details
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Chattagram Biggan CollegeScience -
Janarrdanpur High SchoolScience
Frequently Asked Questions about Muslim Sumon
What company does Muslim Sumon work for?
Muslim Sumon works for Aladdin علاء الدين
What is Muslim Sumon's role at the current company?
Muslim Sumon's current role is Last-mile Genie 🧞 | Muscat, OM 🇴🇲.
What schools did Muslim Sumon attend?
Muslim Sumon attended University Of Science And Technology, Chittagong, Chattagram Biggan College, Janarrdanpur High School.
What skills is Muslim Sumon known for?
Muslim Sumon has skills like Leadership, Customer Experience, Social Media, Skilled Multi Tasker, Purchasing, Personal Development, Virtual Teams, Web Conferencing, Google Sheets, Google Suite, Microsoft Powerpoint, Productivity Improvement.
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