• system analysis of requirements• working with remoate cross-functional product team (17 members: ux\ui, QA, back and front developers mobile app developers, customer tech support) using Agile to develop Okdesk WEB (cloud) and Mobile applications (ios and android)• working with internal stakeholders and customers (CustDev) to incorporate feedback into application.• Development and description of integration schemes, API. Writing technical specifications.• Metrics reporting in Power BI• user research: interviews, reports and implementation of improvement based on the gathered data;

• Led the ERP system replacement project (from Microsoft Dynamics Navision 2009 to 1C)• Audited current business processes to form functional requirements for a new ERP system• Managed communication between all departments• Led a team of business\systems analysts

• Working with internal stakeholders and heads of departments and employees of the company toincorporate feedback into application.• Launched process descriptions/Regulations/Instructions• Writing business and functional specifications (FRD, FRS), software requirements specifications(SRS), creating of technical requirements for integration between systems• Led a business\system analyst team in difrent functional blocks (warehouse, finance, HR andbuilding block)• Led a development team. Backlog grooming, triage and prioritization, and cross-functionalcoordination.• Development budget management• Technical support of MS Dynamics Nav 2009 and Terrasoft BPM Omline (Creatio)• Programming a little functionality by C / AL• Creating reports by SQL, unloading xml (functions, procedures and views)

• Analysis of existing business processes, preparation of concepts and proposals for their change, modeling of new business processes in Aris EPc notation.• Collection of statistical data, preparation of analytical reports on the effectiveness of operational processes (dynamics, quantitative indicators, recommendations for optimizing the structure), development of business process performance indicators (KPI)• Regulation of business processes (development of regulatory documentation: provisions, regulations. Organization of coordination and approval, control of the timing of approval.• Monitoring changes in existing business processes and updating the relevant regulatory documentation.• Monitoring of changes in legislation and innovations of regulatory authorities, making appropriate changes• Analysis of the functionality of employees, development of cards for positions and departments.• Development of projects for automating the company's business processes; Setting tasks for automation, as well as monitoring the implementation (including testing) of technical specifications for automating business processes.• Development of business requirements for information systems• Monitoring the efficiency of business processes• Manual reporting automation - writing macros in VBA• Control over the provision of IT services in their area, control over compliance with SLA • Participation in the implementation of Software Asset Management (SAM) technology. Coordination of business requirements with the customer, testing and acceptance.Achievements:• During the work, the BP for licensing management in the company was revised and implemented and a model of the TO-BE process for the procurement of IT equipment was built.• automated data collection from the system to measure KPI of the process (collection and processing of data from lotus notus using VBA and recording them in EXCEl)• Writing specifications for building BI reporting