Muthanna Mohammed Email & Phone Number

Sterling, Virginia, United States

Washington D.C. Metro Area

United States

I ensured a high level of customer satisfaction and perform variety of tasks such as resolving complaints and providing instruction. I also worked with a team of customer service agents to deliver projects, meet deadlines and guarantee client satisfaction. I washeavily involved in resource planning, developing schedules and time estimating. I managed a team of five agents and assigned tasks based on the skills of each team member. I was fortunate to develop a cultural training guide for deployed government officials to help them communicate efficiently and ensure their safety.

United States

I oversees employee as they handle arrangements for fright shipments in a timely and cost effective manner. Ensure all the employees comply with the company regulations as well as the laws of foreign countries. Providing assistant throughout the process of each task to ensure and maintain good working relationships with clients, venders and government agencies. Collaborate with senior management and provide training to all employees as needed

Aws

Education record

Associate'S Degree, Computer Science

Education record