Muthanna Kuppanda
AeroLeads people directory · profile

Muthanna Kuppanda Email & Phone Number

Director IT Global End User Operations at Aptean
Location: Bengaluru, Karnataka, India 5 work roles 1 school
1 work email found @aptean.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@aptean.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Aptean
Role
Director IT Global End User Operations
Location
Bengaluru, Karnataka, India
Company size
1642 employees

Who is Muthanna Kuppanda? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Muthanna Kuppanda is listed as Director IT Global End User Operations at Aptean, a company with 1642 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at aptean.com and a matched LinkedIn profile for Muthanna Kuppanda.

Muthanna Kuppanda previously worked as IT Manager at Aptean (Formerly Consona Corporation) and Team Manager at Microsoft. Muthanna Kuppanda holds Bachelor Of Engineering (Be), Electrical, Electronics And Communications Engineering from Pes College Of Engineering.

Company email context

Email format at Aptean

This section adds company-level context without repeating Muthanna Kuppanda's masked contact details.

{first}.{last}@aptean.com
89% confidence

AeroLeads found 1 current-domain work email signal for Muthanna Kuppanda. Compare company email patterns before reaching out.

View email format View company profile Management contacts
Profile bio

About Muthanna Kuppanda

• Certified Professional with over 19 years of total experience, including 11 years as Team Manager and 8 years in Technical Customer Support.• Delivering high-quality customer and partner experience through Timely, Effective Response and Resolution and Collaboration.• Achieve career and professional development through individual and team readiness. Demonstrate excellence in execution of fiscal goals.• Attract, Retain, and Develop exceptional people• Adept in managing offshore and onsite IT service delivery as well as requirement gathering and ensuring customer satisfaction for improving IT services to clients.• Expertise in IT Service Management based on ITIL framework; managing teams at geographically diverse locations.• An ambassador of change with the distinction of successful business process re-structuring, implementation of business solutions in organizations through thought, leadership and technical expertise.• Proficient in managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms. • Adept in managing & leading teams for running successful client servicing, IT operations & experience of implementing procedures, service standards for business excellence. • Orchestrated leadership skills in motivating large workforces for exceeding customer expectations in delivery of committed services.Specialties: Service Desk, IT Service Delivery Management, Customer Support,IT Operations,Strategic Planning / Financial Management,People Management, Transition Management, Incident & Problem Management, Resource Utilization,Process Re-engineering, People & Technical Escalations, Change Management, Relationship Management, Performance Management, Project Management ,Training & Development, Offshore & Onsite Technical Support, Infrastructure Equipment Vendor Negotiation.

Listed skills include It Service Management, Itil, It Operations, Team Management, and 46 others.

Current workplace

Muthanna Kuppanda's current company

Company context helps verify the profile and gives searchers a useful next step.

Aptean
Aptean
Director IT Global End User Operations
alpharetta, georgia, united states
Website
aptean.com
Employees
1642
AeroLeads page
Company profile
View company profile Email format
5 roles · 23 years

Muthanna Kuppanda work experience

A career timeline built from the work history available for this profile.

Director It Global End User Operations

Current
Aptean
Apr 2024 - Present

It Manager

Current
Aptean (Formerly Consona Corporation)

Bangalore

  • Adhere to specified SLA’s for systems, applications and services availability.
  • Implement and manage processes and procedures including review of IT tickets.
  • Work with Corporate IT Management to determine trends and root cause corrective actions.
  • Understand Company’s work culture, processes and methodologies
  • Participate hands-on in projects in addition to strategic roadmap development
  • Manage 24 / 7 on-call schedule
Apr 2009 - Present

Team Manager

Microsoft
  • Delivering high-quality customer and partner experience through Timely, Effective Response and Resolution and Collaboration.o On a daily basis review cases, identify potential dissatisfied customer and recover them by.
  • Individual and team readiness. o Identified the Technology gaps for the team and built a readiness plan for the team and executed the same.o Partner with the technical lead study the call volume pattern and identify.
  • Excellence in Execution of Fiscal goals.o Monthly Business review with the Sr.mangement team on key business matriceso Optimization of resources in the team, so that we can achieve the team Utilization goals.o Attended.
  • Attract, Retain, and Develop exceptional people.o Participated in quarterly calibration exercise, and shared the feedback with the individuals.o Forecast attrition and build on a sustenance model.o Use the performance.
Aug 2004 - Mar 2009

Technology Consultant

Computer Associates

Chennai Area, India

At Computer Associates joined as a Technology consultant & handled backup and restore issues with the Bright Server ArcServe for windows.Supported US client base on Backup and Restore with the proprietary software of CA.Underwent training on implementation and designing of backup/restore schemes on various applications like Microsoft Exchange, Oracle, SQL.

2003 - 2004 ~1 yr

Associate Executive

Phoenix Life Insurance Company

Bangaon Area, India

Trained and Worked extensively on Network Operating Systems like Novell NetWare 4.11 and 5, Windows NT 4.0 Server and Workstation, Windows 95, Mailing Software like Lotus Notes and Netscape Messenger, Office 97, Internet Browsers (IE and Netscape), Trained on Troubleshooting PCs, Network problems and Proprietary software at Global Operations Center.

Aug 2001 - Mar 2003
Team & coworkers

Colleagues at Aptean

Other employees you can reach at aptean.com. View company contacts for 1642 employees →

JV Jyothi Vijaya Durga Sowmya Indukuri Jyothi Vijaya Durga Sowmya Indukuri Colleague at Aptean Vijayawada, Andhra Pradesh, India, India View → SK Sasi Kumar Sasi Kumar Colleague at Aptean Madurai, Tamil Nadu, India, India View → VV Vinay Vm Vinay Vm Colleague at Aptean Bengaluru, Karnataka, India, India View → CG Caterina Garcia Caterina Garcia Colleague at Aptean Buccinasco, Lombardy, Italy, Italy View → SK Snehal Kumar Snehal Kumar Colleague at Aptean Northampton, England, United Kingdom, United Kingdom View → AB Andrew Bushnell Andrew Bushnell Colleague at Aptean Salt Lake City Metropolitan Area, United States View → KE Kristen Edwards Glenn Kristen Edwards Glenn Colleague at Aptean Greater Montgomery Area, United States View → MN Markus Neumayr Markus Neumayr Colleague at Aptean Bergheim, Salzburg, Austria, Austria View → TG Thimmasani Gowtham Reddy Thimmasani Gowtham Reddy Colleague at Aptean Rayachoti, Andhra Pradesh, India, India View → AA Ashish Anand Ashish Anand Colleague at Aptean Madurai, Tamil Nadu, India, India View →
1 education record

Muthanna Kuppanda education

  • Pes College Of Engineering
    Pes College Of Engineering
    Electrical, Electronics And Communications Engineering
FAQ

Frequently asked questions about Muthanna Kuppanda

Quick answers generated from the profile data available on this page.

What company does Muthanna Kuppanda work for?

Muthanna Kuppanda works for Aptean.

What is Muthanna Kuppanda's role at Aptean?

Muthanna Kuppanda is listed as Director IT Global End User Operations at Aptean.

What is Muthanna Kuppanda's email address?

AeroLeads has found 1 work email signal at @aptean.com for Muthanna Kuppanda at Aptean.

Where is Muthanna Kuppanda based?

Muthanna Kuppanda is based in Bengaluru, Karnataka, India while working with Aptean.

What companies has Muthanna Kuppanda worked for?

Muthanna Kuppanda has worked for Aptean, Aptean (Formerly Consona Corporation), Microsoft, Computer Associates, and Phoenix Life Insurance Company.

Who are Muthanna Kuppanda's colleagues at Aptean?

Muthanna Kuppanda's colleagues at Aptean include Jyothi Vijaya Durga Sowmya Indukuri, Sasi Kumar, Vinay Vm, Caterina Garcia, and Snehal Kumar.

How can I contact Muthanna Kuppanda?

You can use AeroLeads to view verified contact signals for Muthanna Kuppanda at Aptean, including work email, phone, and LinkedIn data when available.

What schools did Muthanna Kuppanda attend?

Muthanna Kuppanda holds Bachelor Of Engineering (Be), Electrical, Electronics And Communications Engineering from Pes College Of Engineering.

What skills is Muthanna Kuppanda known for?

Muthanna Kuppanda is listed with skills including It Service Management, Itil, It Operations, Team Management, Technical Support, Customer Service, Management, and Requirements Analysis.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Muthanna Kuppanda you were looking for.

View similar profiles