Muthoni N.
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Muthoni N. Email & Phone Number

I specialise in guiding organisations to address complex organizational challenges. at KCB Group (Strategy Division)
Location: Kenya, Kenya, Kenya 3 work roles 7 schools
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Current company
KCB Group (Strategy Division)
Role
I specialise in guiding organisations to address complex organizational challenges.
Location
Kenya, Kenya, Kenya

Who is Muthoni N.? Overview

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Muthoni N. is listed as I specialise in guiding organisations to address complex organizational challenges. at KCB Group (Strategy Division), based in Kenya, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Muthoni N..

Muthoni N. previously worked as Senior Manager, Research (Strategy Division) at Kcb Group (Strategy Division) and 2012 – 2014: Business Development Manager and Head of Department 2010 – 2011: Senior Business Deve at Ipsos Kenya. Muthoni N. holds Masters, Public Policy And Management from Strathmore Business School.

Profile bio

About Muthoni N.

I specialise on guiding organisations to address complex organizational challenges. My focus is on fostering collaboration across teams to develop innovative solutions that drive customer engagement and satisfaction. I bring a results-oriented approach that aligns with organizational goals and enhances overall performance. With a strong foundation in research and analysis, I effectively size opportunities that align with business objectives and drive growth. My expertise includes problem solving; opportunity assessment and strategic development. As I look to advance into leadership roles, I am committed to empowering teams and driving collaboration to achieve shared goals. My passion for continuous improvement and strategic foresight positions me to contribute meaningfully to any organization’s success.

Current workplace

Muthoni N.'s current company

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KCB Group (Strategy Division)
Kcb Group (Strategy Division)
I specialise in guiding organisations to address complex organizational challenges.
3 roles

Muthoni N. work experience

A career timeline built from the work history available for this profile.

Senior Manager, Research (Strategy Division)

Current
Kcb Group (Strategy Division)

Nairobi

  • Led the development of a Customer Value Proposition (CVP) toolkit that resulted to development and approval of 12 CVPs for youth and learning institutions.
  • Developed tailored solutions and indicators, and achieved an increase in the following: 68% increase Net Promoter Score over the past 5 years, 70% improvement in Customer Effort Score (CES) in 5 years; 14% improvement.
  • Led an experiential proof of concept to make automated voice calls to customers as a reminder to repay their mobile loans. This exploration study ultimately did not meet performance expectations. The results were.
  • I spearheaded workshops with core Bank (Tanzania & Burundi) subsidiaries leading to the approval of their 2024-2026 strategic plan
  • I spearheaded workshops with core business functions (Retail & DFS) to develop 2019-2023 strategic plan dubbed Beyond Banking resulting asset growth by 20% per annum
  • Collaborated Global Alliance for Women (formerly Women World Banking) through technical assistance to undertake market research to assess the impact of non-financial services (NFS) to grow women owned and led business..
Jan 2014 - Present

2012 – 2014: Business Development Manager And Head Of Department 2010 – 2011: Senior Business Deve

Ipsos Kenya

Ipsos Kenya

I steered the company’s growth by spearheading business development initiatives and researching market trends.-Successfully spearheaded development of new business worth over $ 2.5 million in my final year-Increased contribution of my department to the company’s bottom line by 40%.-Successfully pitched and won high-value projects amounting to KES 10m in.

Jan 2009 - Dec 2013

Earlier Career

Receptionist/ Administration Assistant | Hope for African Children Initiative | 2005 – 2006 Sales Assistant | Show and Tell | 2003

Jan 2003 - Dec 2006
7 education records

Muthoni N. education

Masters, Public Policy And Management

Strathmore Business School

International Module For Global Leaders From Strathmore Business School Of Strathmore University, Public Policy And Management

New York University Robert F. Wagner Graduate School Of Public Service

International Module For Global Leaders From Strathmore Business School Of Strathmore University, Public Policy And Management

New York University Robert F. Wagner Graduate School Of Public Service

Leadership in the Public Sector Politics and the Policy Process Policy, Poverty and Inequality in the USA Devolution and the Constitution.

Post Graduate Certificate, Applied Research

Synovate Centre For Applied Research & Training

Applied Research

Bachelor Of Science, Mathematics

Catholic University Of Eastern

Activities and Societies: Mathematics Club Social Welfare Club Human Rights Club Graduated with 2nd Class Honors in Bachelor of Science in.

Bachelor Of Science (B.Sc.), Statistics, Second Class

The Catholic University Of Eastern Africa

Activities and Societies: Mathematics Club Social Welfare Committee Human Rights Committee Treasurer of the Human Rights Association.

Post Graduate Certificate, Applied Research Strathmore Business School / Ipsos

Kagwe Girls Secondary School

Activities and Societies: Girl Guides, Drama Club Kenya Certificate for Secondary

FAQ

Frequently asked questions about Muthoni N.

Quick answers generated from the profile data available on this page.

What company does Muthoni N. work for?

Muthoni N. works for KCB Group (Strategy Division).

What is Muthoni N.'s role at KCB Group (Strategy Division)?

Muthoni N. is listed as I specialise in guiding organisations to address complex organizational challenges. at KCB Group (Strategy Division).

Where is Muthoni N. based?

Muthoni N. is based in Kenya, Kenya, Kenya while working with KCB Group (Strategy Division).

What companies has Muthoni N. worked for?

Muthoni N. has worked for Kcb Group (Strategy Division) and Ipsos Kenya.

How can I contact Muthoni N.?

You can use AeroLeads to view verified contact signals for Muthoni N. at KCB Group (Strategy Division), including work email, phone, and LinkedIn data when available.

What schools did Muthoni N. attend?

Muthoni N. holds Masters, Public Policy And Management from Strathmore Business School.

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