Muthu Jose Email & Phone Number

Halifax, Nova Scotia, Canada

Aluva, Kerala, India

• Executive Assistance to Senior Superintendent.• Preparation of Electricity Bills of Consumers.• Reconcile /troubleshoot meter readings with billing system.• Solve escalated billing disputes.• Clarify/ reply to disputed bills.

Kochi, Kerala, India

• Oversee day-to-day operations, including front desk, reservations, concierge and customer service.• Schedule and supervise daily shift process, ensuring all team members adhere to standard hotel procedures.• Teach and guide the reception team on the standards and procedures to ensure high-quality operations.

Kochi, Kerala, India

Assisted as a caregiver to my father who was amputated and bedridden due to Diabetes Mellitus andadvanced age.•Performed activities of daily living such as laundry, cooking, cleaning, housekeeping, sanitization,and infection control.•Assisted with his hospital visits.•Assisted with medication, observed changes in his health condition, and conveyed it to the medical team.•Spent quality time with him providing comfort and encouragement so that he never felt lonely.•Kept him mentally active by speaking to him consolingly and doing other physical activities for himto make him active.•Bathed, dressed, and groomed him with dignity and his personal preferences.•Maintained a clean and well-organized environment for happiness and safety.

Kochi, Kerala, India

Manage day-to-day operations, including front desk, reservations, concierge, and customer service.Performing daily guest check-ins and check-outsCreating and processing invoices and paymentsTaking phone calls and queries, and responding to inquiriesCoordinating daily guest activities punctually and professionally

Bengaluru, Karnataka, India

Bachelor Of Commerce - Bcom, Co-Operation

Front Office Operation, Hospitality Administration/Management