Muthu Karthick A. Email & Phone Number

Coimbatore, TN, IN

Reston, Virginia, United States

• Gather and process paperwork, like contracts non-disclosure agreements, Master Service Agreements, Offer letters & Work orders for both US & India.
• Taking care of the on-boarding process includes employee orientation program, HRMS account & Work email id creation.
• Process the E-Verify in a timely manner and update the employees accordingly if required.
• Run general HR operation smoothly in terms of handling employee grievances, HRMS issues, Timesheet’s issue & exit formality.
• Helping our organization's W2 employees with their Immigration procedures likely with legal formalities. Handling end-to-end employment-based immigration includes H1 & GC.
• Screening all the documents as per the checklist and initiate the education and experience evaluation if requested by the attorney.

• Gather and process paperwork, like contracts non-disclosure agreements, Master Agreements, Offer letters & Work orders for US, Canada & UK entities.
• Taking care of the on-boarding process includes employee orientation program, HRMS account & Work email id creation.
• Process the E-Verify in a timely manner and update the employees accordingly.
• Run BlueShield California Health, Transamerica accident, Guardian Dental & EyeMed Vision insurance along with HRA, HSA & 401K for US employees also Bluecross.ca Health, Dental insurance along with RRSP for in Canada.
• Run general HR operation smoothly in terms of handling employee grievances, HRMS issues, Timesheet’s issue & exit formality including ROE as per labour law.
• Helping our organization's W2 employees with their Immigration procedures likely with legal formalities. Handling end-to-end employment-based immigration includes H1 & GC.

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Chennai, Tamil Nadu, India

• Helping our organization W2 employees with their Immigration procedures likely with legal formalities. Handling end-to-end employment-based immigration.
• Applying new LCA as per the job location and prevailing wages.
• Filling H1B Cap, H1B extension, H1B Transfer, H1B Amendment & I-907 for Premium processing (If required to file the case in premium.
• Preparing I-129, I-129H, I-129DC, supporting documents includes Client, Vendor & Petition Letter for the USCIS filling.
• Screening all the documents as per the checklist and getting the petition ready.
• Taking care of the RFE's in a timely manner.

Plano, Texas

• Helping our organization W2 employees with their Immigration procedures likely with legal formalities. Handling end-to-end employment-based immigration.
• Filling H1B Cap, H1B extension, H1B Transfer, H1B Amendment & I-907 for Premium processing (If required to file the case in premium.
• Preparing I-129, I-129H, I-129DC, supporting documents includes Client, Vendor & Petition Letter for the USCIS filling.
• Screening all the documents as per the checklist and getting the petition ready.
• Taking care of the RFE's in a timely manner.
• Coordinating with Attorney's to file the petition in the right way and right time to avoid the delays.

Henderson, NV

• Answer large amounts of incoming calls from the US, UK, Canada & Australia customers.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Help the US customer with their immigration application likely I-90, I-129F, I-130, I-134, I-485, I-765, N-400, N-600 & N-565 as per USCIS compliance way.
• Help UK, Canada & Australia customers with British, Canada & Australian citizenship applications respectively.
• Provide immigration process details to the customer as per USCIS, UKVI, IRCC & DHA.
• Maintains customer records by updating account information.

Bengaluru, Karnataka, India

• Answering the inbound calls and answer customers targeted questions to quickly understand the root of the problem.
• Research and identify solutions to software and hardware issues.
• Diagnose and troubleshoot technical issues, including ERP, CRM, Mobile application and E-Commerce website configuration.

Coimbatore, Tamil Nadu, India

• Answering calls professionally to provide information about products and services, take/ cancel services, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications.
• Follow up to ensure that appropriate actions were taken on customers' requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.