 Managing 500 users across Bangalore and chennai with provide day to day IT infrastructure support. This includes server, network, call center and desktop support. Point of contact for all IT related issues for India locations and clients. Managing servers like active directory, file server and application server in windows and Linux platform. Managing ISP for international MPLS and internet circuits for both locations. Supervise work and maintain comprehensive workflow and… Show more  Managing 500 users across Bangalore and chennai with provide day to day IT infrastructure support. This includes server, network, call center and desktop support. Point of contact for all IT related issues for India locations and clients. Managing servers like active directory, file server and application server in windows and Linux platform. Managing ISP for international MPLS and internet circuits for both locations. Supervise work and maintain comprehensive workflow and ticketing system. Configuring and managing network devices for LAN WLAN, VPN and Forigate firewall.  Negotiating vendors for new procurement and AMC contract with ISP, PC Suppliers and IT peripherals.  Installed and configured windows servers in Active Directory, user account creation and modification, file permissions, DNS, DHCP, and DFS. Installed and configured windows server in VMware and hyper –v. Created, managed, and monitored group policy assignments to Domain wide OU's Coordinated, monitored, and troubleshot to isolate and diagnose common and unusual server problems. Documented system events to ensure continuous functioning. Monitoring the outbound internet access through Fortinet Firewall & give necessary access to users to access the public network. Create virtual private network (VPN) between sites. Managed all IT assets such as laptops, printers, desktops and software licenses. Taking server backups, OS virtual image backup, and other applications backup. VOIP Phone (3com, Shoretel) Configuration and troubleshooting as per client requirements.  IT Audits ( Internal audit, Customer Audit, ISO standards)  Preparing monthly, weekly report for IT and submit to management. Show less

Configuring the server for windows 2008, windows 2003 as a active directoryInstalled, upgraded and maintenance of server hardware components as per requirement. Create the user accounts & and give necessary rights depend upon the End User RequirementCreate the mailbox & process mailbox and given necessary access.Trouble the FTP server & given necessary access to external customerKnowledge on DNS and DHCP. Installation and configuration of Network… Show more Configuring the server for windows 2008, windows 2003 as a active directoryInstalled, upgraded and maintenance of server hardware components as per requirement. Create the user accounts & and give necessary rights depend upon the End User RequirementCreate the mailbox & process mailbox and given necessary access.Trouble the FTP server & given necessary access to external customerKnowledge on DNS and DHCP. Installation and configuration of Network printer and given necessary access.Configuring and Troubleshooting MS Outlook Clients. Monitoring the outbound internet access through Watch guard Firewall & give necessary access to users to access the public networkInteract with Windows server to Linux Desktop using Samba server.Installing & troubleshooting Operating system like Windows 2000, XP,Vista & Linux (Redhat,Unbundo,Opensuse,centos,Debian)Installed software, patching, upgrading and maintenance of operating system.Installed complex hardware and software and upgrades to ensure work is performed as per the company policy. Also responsible for supervision of backup and disaster recovery operations. Maintain the EPABX with the HIPATH SIMENS software to create hunting group, recording, Barging facility etc...Antivirus updating in desktop & laptop.Assembling PC & trouble shoot all hardware Problem.Laying the cables & crimping.Co-ordinate with vendor for Leased line, MPLS VPN & EPBX Assist users on all telephone/voice issues over the phone.Responsible for providing the desktop system administration and support to the network. Interact with the clients to resolve the queries, issues and problems. Responsible for providing help, support and assistance in initial installation of the system, setup and maintenance of the user account, data recovery, etc. Uncommon ability to work independently and as part of a team. Show less

Installing, configuring & Troubleshooting of Windows Operating SystemsAssisted the end users, installed and performed troubleshoot on the hardware and software.Managed all IT equipment's of the company such as laptops, printers, desktops installed and updated software by patches.Ensured that the security of the data was maintained on the desktop system.Coordinated with the dealers and resolved any application issue.Exceptional skills to work on MS Office 2003,2007 &… Show more Installing, configuring & Troubleshooting of Windows Operating SystemsAssisted the end users, installed and performed troubleshoot on the hardware and software.Managed all IT equipment's of the company such as laptops, printers, desktops installed and updated software by patches.Ensured that the security of the data was maintained on the desktop system.Coordinated with the dealers and resolved any application issue.Exceptional skills to work on MS Office 2003,2007 & including Outlook Configuration for end users.Basic Network configuration. Show less