Muthu Kumar Email & Phone Number

Chennai Area, India

 New Business Development,P&L Management.Strategic Planning,Operations Management,Shrinkage/Franchise management, Turnaround & High-Growth Strategies Customer Relationship Management Staff Training & Development Contract Negotiations Budgeting & ForecastingSKILLS Increased sales of new launch in seven specialty retail stores by 103 % in two years. Achieved #1 store ranking for Best Sales, less shrinkage, and top five retail stores in sales ranking in promotions. Hired and mentored merchandisers who created and executed innovative POS promotional events to exceed sales goals. Trained 15 retail Manager whose sales grew by thirty present month over month in their first year of employment.PROFESSIONAL EXPERIENCEMarketing Experience of territorial marketing, account management and client relations and retention. Writing detailed sales forecast report for senior company managers. Gathering industry data and analyzing spend patterns to highlight the potential for future growth. Communicating new products to potential clients. Proven ability to maximize sales opportunities by creating professional sales script and building rapport with potential new and also existing customers.Management Willing to accept responsibility and be accountable. Created a regional sales reporting and performance monitoring system Monitoring and reviewing the performance of sales teams, to ensure targets are met. Responsible for monitoring sales levels and patterns on a weekly and monthly basis to identify and predict any potential problemsKEY COMPETENCIES AND SKILLS Brand launch Business development Product advertising Loss prevention Planning Promotions Competitor analysis Site selection Negotiating Merchandising Key account management Staff developmentPrevious experience in a industry positionPrevious exposure to fast paced, high volume customer service environmentPrevious shift supervisor position for more than 230 employees

Chennai Area, India

SKILLS AND KNOWLEDGE Service and preparation Written and spoken English skills Staff supervision Stock requisition, rotation and control Leadership skillsRESPONSIBILITIES Supervision of staffs ensuring all standards and procedures are met Ensure adherence to food presentation and standards Liaison with Operations staff and facility supervisors/managers to ensure restocking and equipment maintenance needs is communicated to the Operations Co-ordinator Hands-on operation in facilities when required Ensure that facilities are set up according to company standards and that they are cleaned thoroughly at the end of shift Adept at managing administrative activities involving purchase of equipments, maintenance of procurement, housekeeping, safety, security, employee induction etc. Working closely with suppliers and customers to improve operations and reduce cost.  Ensuring the personal safety and safe working environment of staff.  Communicating needs & objectives to managers & key personnel in procurement, logistics & distribution

Chennai Area, India

Project managementOperational logistics managementProject based logisticsThese include product design, facility location, facility design and layout, quality assurance, materials management and inventory control, scheduling, and maintenance planning. Managing warehouse staff, the role also inclusive: Implementing health and safety procedures • Managing staff training issues • Motivating other members of the team • Project management