Muthu Kumar A Email & Phone Number

Chennai, TN, IN

Tamil Nadu, India

Action oriented and collaborated with Internal Team ASM,KAM,BM RSM and Sales Distribution Team across TN,KL and KAMangaged the Training deliverable for New onboarding Team Members, Product refresher and New launch product training and executed GTM Activities and Readiness in the Market  Strengthen the TEAM Conduct regular sessions on product features.

Tamil Nadu, India

As a Marketing Manager I helped the team of 20 BDMS and 50 sales representatives to accomplish their goals.  Conceptualized and meticulously planned comprehensive programs across diverse product, including Windows, Office, Server, and Surface. Collaborated closely with Marketing and Sales teams to align agendas with business objectives and identify gaps.

Chennai

As a Marketing Manager I accomplished the sales,Marketing and in store promoter Activities Design and deliver including new product training to OEM's (like Dell, HP, Acer, etc.), new OS updates and device updates to Trainers and Sales managers. Train the LFR TEAM which includes –Reliance Retails, CROMA,E-Zone, Future world, Apple stores  Maintained the.

Chennai, Tamil Nadu, India

As a Marketing Manager I accomplished the sales,Marketing and in store promoter Activities Design and deliver including new product training to OEM's (like Dell, HP, Acer, etc.), new OS updates and device updates to Trainers and Sales managers. Train the LFR TEAM which includes –Reliance Retails, CROMA,E-Zone, Future world, Apple stores  Maintained the.

Chennai

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Coimbatore, Tamil Nadu, India

Spearheaded the Customer Care (CC) training operations for the Aircel Project in Coimbatore, serving as the Single Point of Contact (SPOC).Directed training deliverables for new hire induction training (NHIT) batches and conducted refresher training sessions based on Quality Assurance (QA) audit findings.Played a pivotal role in maintaining service.

Gurugram, Haryana, India

AS A LEAD I Solely managed the Customer Care (CC) department, handling all operational aspects independently under remote supervision from senior management.Oversaw training and quality assurance functions, ensuring adherence to standards and achievement of key performance metrics.Developed and implemented training programs to enhance team skills and.