Assistant Facilities Operation Manager
CurrentRESPONSIBILITIES:• Lead the site operation team of technical officers, helpdesk executives to deliver IFM service for camps/sites in charge.• Establish overall facilities operation model, instill daily operation toolbox meeting, and implement O&M programs/procedures according to approved QCP.• Track and manage the KPI of the IFM team, and drive for improvement on overall KPI score.• Responsible on P&L of IFM operation in camps/sites in charge, track and manage the overall claim and cost, and drive down the cost which we have direct control.• Manage and keep up the moral and performance of the IFM team members, coach the TOs on both technical skill and soft skills.• Lead TOs on MWS planning to ensure subcontractors perform services with good quality and support emergency fault calls according to contract requirements.• Timely communication to the IFM team on direction and expectation from management and clients.• Lead the team to engage and build rapport with camp user and clients.• While your Job Description is defined in your Letter of Offer, you may be required to perform any related duties as required and directed.• You shall be required to take accountability and ownership of Workplace Safety & Health (WSH) standards and outcomes in building up a Safety Culture.
