Muthu Prakash Email & Phone Number

Chennai, Tamil Nadu, India

● Mentored & Lead a fresh team of Android Engineers in the development of a Zoho CRM & CRM Platform Application● Collaborated with Legal, Privacy and Zoho China teams to support multiple privacy compliance requirements to release app updates of Zoho Android applications in Huawei & MI App stores● Reviewed and provided feedback on code, design requirements, and engineering documents.● Collaborated with Enterprise Business support teams to implement solutions to meet customer requirements● Actively helped in rebranding, deploying and health monitoring Zoho CRM Android app & web API server in customer environments.● Security Coordinator for Zoho CRM Android app & Web API server● Analysed and fixed issues emerged from multiple Pentest reports.● Helped drafting team level guidelines to implement SSL Pinning for Zoho mobile applications.

Chennai, Tamil Nadu, India

●Contributed in the development of Zoho CRM & CRM Platform Android applications● Developed App Links and Custom URI● Worked in App Localization to support multiple Languages & RTL support● Migrated App distribution to support App Bundle format & Vector Drawables which reducedapp size from 41 MB to 14 MB (61%)● Developed App restrictions feature to support MDM configurations● Monitored App Health metrics in Google Play console, reduced crash rates from 1.82% to 1.44%● Developed & released multiple Zoho CRM features like CRM subforms, new CRM Fields & enhancements, Blueprint features in mobile app.● Actively collaborated with Technical support Engineers to debug issues & implement customer specific CRM features● Worked in an intermediary Web Service that acts as a REST API bridge between core service and mobile apps.● Debugged and resolved scaling issues in the Webapp by identifying HTTP connection leaks & code issues.●Debugged and fixed issues emerged during Disaster Recovery Drills and new Data centre provisions.● Analysed & refactored logging statements which drastically reduced log size from 3.7 GB to 100 MB (91.89%)

Chennai, Tamil Nadu, India