Muthu Ram Email & Phone Number

Chennai, Tamil Nadu, India

• Exchange Online Administration: Created Transport rules, Archive Mailbox and sharedreports on Message Header Analysis for efficient mail delivery.
• Enabled and configured DKIM, DMARC, DLP and Data Retention Policies for ArchivingMails and SharePoint Online data.
• Excelled in Troubleshooting SharePoint Sites, User Permissions and Shared folders inOneDrive.
• Provided Backend Support for Exchange Online Migration and SharePoint OnlineMigration
• Enhanced Email Security employing Anti-Spam & Phishing policies and Blocked IPAddress, URL's using MS Defender.
• Assisted customers in Retrieving Lost Data employing Data Lifecycle Management toolssuch as Audit logs, Content search, e-Discovery, and M365 compliance Policies.

Chennai, Tamil Nadu, India

Focusing MFA on accounts, ensuring that security is maintained.Providing a preliminary analysis and potential fix for production-relatedproblems.Participating in incident management, communications, post-mortemproblem resolution, process improvement, and follow-up.Immediately provide value to customer support requests that come in, acknowledge receipt, and.

Bachelor'S Degree, Computer Science, 7.5

Master Of Computer Applications - Mca, Information Technology