Muthukrishnan Ashokan Email & Phone Number

Dubai, United Arab Emirates

Experienced in managing day-to-day branch operations to ensure efciency and compliance with operational and security policies. Skilled in overseeing operations, product sales, and customer service to maximize proftability. Profcient in creating fnancial reports, preparing monthly performance and product sales reports, and managing cash reconciliation. Key responsibilities include: Identifying customer needs and delivering tailored services. Monitoring branch income and expenses to enhance fnancial performance. Maintaining quality and procedural standards. Reviewing and rectifying internal and external audit reports. Implementing policies that foster trust between the bank and customers. Attending management meetings to implement directives and targets. Overseeing AML-CFT compliance activities as the branch MLRO. Providing exceptional customer service by addressing queries related to payments and billing.

Erode Area, India

Assisting with day to day operation of the HR functions and duties Payroll processing (absence, bonus, increment, leaves ,etc.) Attendance management Maintain leave record of employees Grievance handling Statutory compliance Monitoring employee performance Security handling ESI & EPFO process Recruitment and selection Clerical and administrative support to HRD

Sharjah, United Arab Emirates

 Managing and motivating staff to deliver exceptional customer service in a busy high street branch  Working hard to attract new customers and their by boosting the branch profit, including Visiting Corporate & business customers.  To ensure efficient administration and daily operation of a full service branch office, including Operations, Product Sales and Customer Service to ensure maximum profitability.  Create financial reports and support all areas of responsibility within the team  Preparation of monthly performance report and product wise sales report  Identifying the needs of customers and extend the service accordingly  Apply the best efforts to market and sell the products like insurance, WPS, Labour guarantee and money products.  Monitoring and analyzing Income & Expenses of the branch  Maintaining required quality and procedural standards within the branch  Keeping an eye on competitor activity  Developing Implementing and Maintaining a Business Plan for the Branch Target Review and rectifying the monthly audit report (internal &external ) Implementing policies that generate trust between the bank and customers  Submitting appraisal report of the staff to the hire management  Attending the management meeting and implement the orders /targets to the branch

Dubai

Developing Implementing and Maintaining a Business Plan for the Branch Target.Carry out all tasks, ensuring all activities are completed within timescales and with a High degree of accuracy, whilst providing excellent customer service, to both external And internal customers, and adhering to all appropriate process and procedures.Provide information and guidance to branch customers through the delivery ofExcellent customer service to resolve customer queries and. achieve customer Satisfaction.Conduct outside sales calls to potential businesses /corporate customers. Supporting to the daily activities of the branch.Drafts and transfer, TT Authorization, Amendment, Marketing and other duties and when specified. Daily cash and cheque handling foreign payments.Ensuring that the till balance up at the end of the day.Process all intercompany payments.Answering Any Financial and Banking Queries.Huge experience in KYC and AML Policy.Verifying customer data to detect and identify financial fraud. Co-ordinate with EWPS department. Maintain And Develop Customer Relations, New Business And Periodic Visit To Existing Customers. Update the daily business environment and report to head office.

Coimbatore Area, India

 Materials management and manpower management. Moulding follow-up, closing follow-up.  Check and ensure all moulds are poured or not and also take the stock of un poured moulds. Drafting daily heat plan against production. Check and ensure the mould quality and production as per the plan. Knockout meeting and production review meeting. Refers next 3 days plan and also ensure the materials available or not.  Check and ensure the mould quality and production as per the plan. Monthly presentation to the management against plan and achievement. Drafting skill matrix for the workmen in my department. Quarterly analysis of process wise cost saving to the organization. Coordinating with Quality team for NCR analysis and CAPA. Coordinating with Process control & capability analysis.

Master Of Business Administration (M.B.A.), Finance, A

Activities and Societies: FINANCEMBA FINANCE AND MARKETING

Bachelor Of Commerce (B.Com.), Commerce And Computer Applications