Capt. Muthu Krishnan Iyyappan Email & Phone Number

Mumbai, Maharashtra, India

As the MD & CEO of Eka Academy, I partner with the board to ensure the success, relevance, and accountability of the Academy. My role encompasses the following key responsibilities:1. Compliancea. Ensure the filing of all legal and regulatory documents.b. Monitor adherence to relevant laws and regulations.2. Mission, Policy, and Planning:a. Collaborate with the Board to define and uphold Eka's values, mission, vision, and goals.b. Evaluate and ensure Eka's relevance to… Show more As the MD & CEO of Eka Academy, I partner with the board to ensure the success, relevance, and accountability of the Academy. My role encompasses the following key responsibilities:1. Compliancea. Ensure the filing of all legal and regulatory documents.b. Monitor adherence to relevant laws and regulations.2. Mission, Policy, and Planning:a. Collaborate with the Board to define and uphold Eka's values, mission, vision, and goals.b. Evaluate and ensure Eka's relevance to the community and effectiveness in achieving its goals.c. Keep the Board informed about the Academy’s condition and influential factors.d. Identify and address challenges and opportunities, presenting key issues to the Board and facilitating strategic discussions.3. Operations and Executiona. Oversee all activities of Eka Academy, managing daily operations to ensure a smoothly functioning, efficient organization.b. Maintain program quality and organizational stability through the development and implementation of standards, systems, and procedures, alongside regular evaluations.c. Foster a work environment that attracts, retains, and supports high-quality staff and volunteers/interns. Manage the selection, development, motivation, and evaluation of staff (referred to as Ekaployees) and volunteers/interns.4. Achievements and Impact:a. Training Passion: Delivered over 500 training sessions, positively impacting more than 4,000 lives, including 25 strategic workshops for top leadership teams across various global organizations.b. Global Expansion: Under my leadership, Eka Academy has expanded its footprint internationally, establishing a presence in Hungary, the United States, and Australia.c. Diversification: Transformed Eka from a pure training company into a highly regarded manpower management firm, broadening our service offerings and enhancing our market value.d. Financial Growth: Increased the revenue of the organisation with a CAGR of 22% over the past 10 years. Show less

Mumbai

Played a pivotal role in establishing and evolving the L&OD infrastructure from the ground up. Responsibilities encompassed strategic development, process optimization, and driving cultural and technological transformation.Key Responsibilities:1. Infrastructure Development:a. Designed and implemented the comprehensive Learning and Organizational Development framework, including training programs, leadership development, and performance management systems.b. Developed and… Show more Played a pivotal role in establishing and evolving the L&OD infrastructure from the ground up. Responsibilities encompassed strategic development, process optimization, and driving cultural and technological transformation.Key Responsibilities:1. Infrastructure Development:a. Designed and implemented the comprehensive Learning and Organizational Development framework, including training programs, leadership development, and performance management systems.b. Developed and executed an L&OD strategy that aligned with the bank’s vision and business goals.2. Training and Development:a. Created and delivered a range of training programs to enhance employee skills, leadership capabilities, and organizational effectiveness.b. Introduced innovative learning methods and technologies to boost training efficacy and employee engagement.3. Leadership Development:a. Established a robust leadership development program to identify and nurture high-potential talent.b. Implemented coaching and mentoring programs for senior leaders, enhancing strategic leadership and succession planning.4. Organizational Culture and Brand Communication:a. Transformed the bank’s culture from a traditional, laid-back environment to a modern, vibrant organization with cutting-edge technologies and a dynamic people culture.5. Achievements:a. Strategic Framework Implementation: Successfully set up a comprehensive L&OD infrastructure, resulting in a 30% increase in employee performance and a 25% improvement in leadership effectiveness within the first year.b. Innovative Training Programs: Launched an award-winning training initiative that received industry recognition for excellence in employee development.c. Leadership Development Success: Spearheaded a leadership development program that accelerated the promotion of 15 high-potential employees to senior management roles, strengthening the leadership pipeline. Show less

Responsible for providing Eka with leadership for financial, administrative, and business development functions, systems, and services.Finance responsibilities include: budget development and oversight, fiscal process and accounting systems oversight, financial reporting and forecasting, and audits. Administrative responsibilities include: oversight and management of human resources, technology, policy development, and facilities. Muthu is also responsible for strategic business… Show more Responsible for providing Eka with leadership for financial, administrative, and business development functions, systems, and services.Finance responsibilities include: budget development and oversight, fiscal process and accounting systems oversight, financial reporting and forecasting, and audits. Administrative responsibilities include: oversight and management of human resources, technology, policy development, and facilities. Muthu is also responsible for strategic business development initiatives including overseeing the marketing and fulfillment of external training and consulting contracts. Show less

Singapore

Based in Singapore, I served as the Head of Strategy for Southeast Asia at Bharati Enterprises. My primary responsibility was expanding Centum Learning, across the region.Key Responsibilities:1. Strategic Planning:o Developed and executed strategic plans to expand Centum Learning’s footprint in Southeast Asia.o Identified and prioritized market opportunities for growth.2. Market Analysis:o Conducted market analysis to inform strategic decisions.o Provided actionable… Show more Based in Singapore, I served as the Head of Strategy for Southeast Asia at Bharati Enterprises. My primary responsibility was expanding Centum Learning, across the region.Key Responsibilities:1. Strategic Planning:o Developed and executed strategic plans to expand Centum Learning’s footprint in Southeast Asia.o Identified and prioritized market opportunities for growth.2. Market Analysis:o Conducted market analysis to inform strategic decisions.o Provided actionable insights to senior leadership.3. Cross-Functional Collaboration:o Collaborated with regional and global teams to implement strategic initiatives.o Coordinated with local organisations where either Bharti or Singtel has invested, for effective execution.4. Business Development:o Established strategic partnerships and alliances.o Led business development initiatives to enter new markets.Achievements:• Centum Learning Expansion: Played a pivotal role in expanding Centum Learning's reach across 10 countries, from Bangladesh to Australia. Enhanced its market presence and established it as a leading provider of corporate training and content creation.• Regional Growth: Successfully increased Bharati Enterprises' market share and revenue in Southeast Asia, significantly boosting the company’s regional influence.• Market Insights: Influenced major strategic decisions through comprehensive market insights, leading to more targeted and effective approaches in the region.• Partnership Development: Secured strategic partnerships with key industry players, enhancing the company's competitive advantage and market presence.• Operational Excellence: Streamlined strategic processes and initiatives, improving overall operational efficiency and effectiveness across the region.My areas of responsibility spanned Bangladesh, India, Myanmar, Thailand, Malaysia, Singapore, Indonesia, Philippines, Vietnam, and Australia, covering a diverse range of markets and cultures. Show less

Mumbai, Maharashtra, India

I led strategic initiatives to drive business growth and operational excellence across India. My role encompassed overseeing business development, sales, financial management, and client engagement, ensuring profitability and high client satisfaction.Key Responsibilities:1. Strategic Leadership:a. Developed and executed strategies achieving 23% YoY growth, the best in the industryb. Expanded market presence by 30% through addition of 4 strategic clients.2. Business… Show more I led strategic initiatives to drive business growth and operational excellence across India. My role encompassed overseeing business development, sales, financial management, and client engagement, ensuring profitability and high client satisfaction.Key Responsibilities:1. Strategic Leadership:a. Developed and executed strategies achieving 23% YoY growth, the best in the industryb. Expanded market presence by 30% through addition of 4 strategic clients.2. Business Development:a. Increased client acquisition by 70%.b. Maintained a 100% client retention rate.c. Achieved a 85% revenue target 3. Operational Excellence:a. Ensured efficient service delivery across India – with over 750 mandays of training annually in 80 locations across the country .b. Enhanced operational performance by 15% through best practices.4. Financial Management:a. Managed budgets and forecasts with 95% accuracy.b. Improved profitability by 10% through optimized resource allocation.5. Team Leadership:a. Led and developed a high-performing team, reducing turnover by 15%.b. Fostered a collaborative work environment.6. Client Engagement:a. Delivered customized solutions with a 95% satisfaction rate.b. Increased repeat business by 20%.7. Achievements:a. Centum Learning Expansion: Played a pivotal role in expanding Centum Learning's reach across India, enhancing market presence and establishing Centum as a leader in corporate training and content creation.b. Market Growth: Increased market share and revenue by 30% in India.c. Client Satisfaction: Achieved a 95% client satisfaction rate through tailored solutions.d. Operational Efficiency: Improved efficiency by 15% through streamlined operations.e. Financial Performance: Exceeded profitability targets by 10%.In this role, I was specifically tasked with expanding the business of Centum Learning, focusing on corporate training and content creation, positively impacting numerous organizations and professionals across India. Show less

New Jersey, United States

I led a team of 300 executives in telecom expense management. My role was pivotal in driving operational excellence, managing large-scale projects, and ensuring the effective delivery of services to clients.Key Responsibilities:1. Operational Leadership:a. Directed daily operations and managed a team of 300 executives to deliver high-quality telecom expense management services.b. Implemented strategic initiatives to enhance operational efficiency and client… Show more I led a team of 300 executives in telecom expense management. My role was pivotal in driving operational excellence, managing large-scale projects, and ensuring the effective delivery of services to clients.Key Responsibilities:1. Operational Leadership:a. Directed daily operations and managed a team of 300 executives to deliver high-quality telecom expense management services.b. Implemented strategic initiatives to enhance operational efficiency and client satisfaction.2. Process Optimization:a. Streamlined operations to improve service delivery and reduce costs by 20%.b. Developed and enforced best practices, resulting in a 15% increase in operational efficiency.3. Client Relationship Management:a. Maintained strong relationships with key clients, achieving a 90% client retention rate.b. Addressed client concerns and resolved issues promptly, ensuring high levels of satisfaction.4. Team Development:a. Led, mentored, and developed a high-performing team, improving employee engagement and reducing turnover by 10%.b. Fostered a collaborative and results-driven work environment.5. Financial Oversight:a. Managed budgets and financial performance, ensuring alignment with company goals.b. Optimized resource allocation and cost management to enhance profitability.6. Achievements:a. Operational Efficiency: Achieved a 15% increase in operational efficiency through process optimization and best practices.b. Cost Reduction: Reduced operational costs by 20% through strategic initiatives and process improvements.c. Client Retention: Maintained a 90% client retention rate by delivering high-quality services and addressing client needs effectively.d. Team Performance: Improved team performance and reduced turnover by 10% through effective leadership and development programs. Show less

Shenzhen, Guangdong, China

Thrissur, Kerala, India

Kozhikode, Kerala, India

I was responsible for P&L of the geography (north kerala). I was responsible for managing and servicing the channel partners and accountable for rolling out services and products in the designated area through the network. I evaluate the channel performance for my region and conduct training to enhance performance. Took periodic feedback from sales team, distributors and customers and share it with product management team to improve upon the product and services offered. Key… Show more I was responsible for P&L of the geography (north kerala). I was responsible for managing and servicing the channel partners and accountable for rolling out services and products in the designated area through the network. I evaluate the channel performance for my region and conduct training to enhance performance. Took periodic feedback from sales team, distributors and customers and share it with product management team to improve upon the product and services offered. Key responsibilities- Responsible for delivering revenue and profitability for the designated cluster through customer retention, upselling and cross selling- Plan, appoint & manage channel partners, TMs/DDOs/RSOs- In-depth understanding of channel and business drivers, to retain and grow existing accounts.- Understand customers' key business drivers and supports the team for creating a profitable business- Translating strategies to Distributors and manage sales activities through organized trade channel- Managing high-volume partners with respect to implementation and execution of marketing activities- Attract & train manpower to improvise the productivity of sales team- Suggest & execute BTL activities for acquisition of merchants- Provide timely & structured feedback - operator, user & competitors- Track and monitor changes in the activities using project management tool like MS Project Show less

Commissioned as an officer in the Indian Army, and held various appointments like Company Commander, Officer Commanding - Troops, Adjutant, Quartermaster, Load Manifest Officer etc., . Job responsibilities include administration, training, employment, leading, motivating and welfare of men in peace and war. Served with the elite 3rd battalion of the 8 Gorkha Rifles, Muthu also had the opportunity to serve with some of the other finest and elite regiments of the Army including the Madras… Show more Commissioned as an officer in the Indian Army, and held various appointments like Company Commander, Officer Commanding - Troops, Adjutant, Quartermaster, Load Manifest Officer etc., . Job responsibilities include administration, training, employment, leading, motivating and welfare of men in peace and war. Served with the elite 3rd battalion of the 8 Gorkha Rifles, Muthu also had the opportunity to serve with some of the other finest and elite regiments of the Army including the Madras Regiment, The Maratha Light Infantry, The Bihar regiment, and the Parachute regiment. Participated in four operations, viz., Op Vijay Op Rakshak, Op Meghdooth and Op Parakaram; of which the former three operations involve active hostilities with enemy / foreign forces. Muthu has served a complete tenure (90 days) on one of the highest battle post in the world, at 22,500 ft in the Siachen Glacier.After getting commissioned, he was employed at the Defense Services Staff College (DSSC), one of the premier defence institutions in the world. Muthu was the first officer in the rank of Lieutenant / Captain to have served an instructional tenure in this elite and prestigious college. Show less

Kerala, India

As an Area Sales Executive at ITC Limited's Tobacco Division, I led initiatives to drive sales growth and enhance brand visibility across my territory. My role was focused on expanding market reach, building strong relationships, and executing impactful brand-building activities.Key Responsibilities:Sales Strategy: Developed and executed strategies that resulted in exceeding revenue targets and a remarkable 225% growth in the premium cigarette segment.Market Expansion: Drove… Show more As an Area Sales Executive at ITC Limited's Tobacco Division, I led initiatives to drive sales growth and enhance brand visibility across my territory. My role was focused on expanding market reach, building strong relationships, and executing impactful brand-building activities.Key Responsibilities:Sales Strategy: Developed and executed strategies that resulted in exceeding revenue targets and a remarkable 225% growth in the premium cigarette segment.Market Expansion: Drove significant market penetration and increased product visibility through targeted trade marketing and distribution efforts.Customer Relationships: Built and maintained strong relationships with distributors and retailers, ensuring high levels of client satisfaction and loyalty.Brand-Building Initiatives:Scissors Cup Football Tournament: Organized a prominent football event to engage key stakeholders and boost brand visibility.Wills Malabar Mahotsav: Led a cultural festival to enhance brand presence and connect with the community.Trade Union Management: Managed effective relationships with trade unions, particularly during a major agitation against Hindustan Unilever Limited, ensuring smooth operations and stability.Distribution Excellence: Optimized distribution strategies to ensure efficient product delivery and availability.Achievements:Premium Segment Growth: Achieved a 225% increase in the premium cigarette segment through innovative marketing and distribution strategies.Successful Brand-Building: Executed high-impact brand-building activities, including major events and cultural festivals.Trade Union Relations: Navigated complex trade union issues to maintain operational stability.Market Penetration: Enhanced market reach and product visibility, contributing to overall sales growth.This role allowed me to drive significant growth and strengthen ITC Limited’s brand presence in the tobacco industry through strategic execution and effective relationship management. Show less

Chennai, Tamil Nadu, India

Promote infant food products in the territory

Mba, Marketing, Finance, Strategic Planning, Operation Research

Higher Secondary

Higher Secondary, Science

Secondary Eductaion, General

Activities and Societies: Debate, Elocution, Quiz, Athletics