17+ Years of IT Experience | Certified Scrum Master (CSM)Currently serving as a Senior Manager, leading a team of 16 developers, 7 testers, and 5 product owners. I possess extensive experience in people management, project management, product management, and technical consulting, with a strong background in both Agile and Waterfall methodologies.My expertise includes: Agile Scrum Master Quality Assurance Technical Architecture PMO and RecruitmentI have hands-on experience with change requests, software configuration management, bug fixing, maintenance support, and production live support. I have successfully groomed both junior and senior resources in technical and functional knowledge across multiple domains, including insurance, healthcare, banking, and e-learning.Proficient in end-to-end implementation, documentation, project delivery planning, RACI/RASCI frameworks, and conducting audits. I manage and facilitate Scrum ceremonies and am skilled in code and test script reviews, report generation, client interactions, and stakeholder presentations.In addition, I have taken on roles as a business analyst, mentor, and have overseen resource recruitment, product monitoring, planning, and appraisal processes.