 Managing all the sales related activity of the company. Handling a high volume of customer enquiries whilst providing a high quality of service to each caller Generating leads. Writing up accurate and grammatically correct sales correspondence. Collaborate with other internal departments (finance, operations, product, HR) where necessary to resolve other client-related matters. Effectively communicating with customers in a professional and friendly manner. Ordering and ensuring the delivery of goods to customers. Speaking with customers using clear and professional language. Resolving any sales related issues with customers. Making follow-up calls to confirm sales orders or delivery dates. Responding to sales queries via phone, e-mail and in writing. Accurately analyzing and assessing statistical data. Meeting or exceeding sales goals. Negotiating all contracts with prospective clients. Helping determine pricing schedules for quotes, promotions, and negotiations. Preparing weekly and monthly reports on sales. Giving sales presentations to a range of prospective clients. Handling the every invoice and update the system. All other ad hoc duties assigned by your Reporting Managers.

Key deliverables:• Perform administrative work, including scheduling, maintaining files and sorting mail for the Human Resources department• Enter employment data into computer database•Employees reports prepared•Customer details collecting from Dubai Municipality•Collecting material details & offer by suppliers•Quotation given to customer and follow-up with response•Purchase Order (PO) prepared and approve to the management•Local Purchase Order (LPO) prepared and sent to the supplier•Prepared Excel-Invoice (TCC-Technical Commercial Compliance including materials details, margin and delivery charges concerned)•Before material inspections to the delivery time•Material and Payment follow with customer•Sales and employee’s report prepared for every week• Petty cash accountability maintenance

Key deliverables• Assist in the development, Implementations and maintenance of personal policies and procedures• Participates in developing departments goals, objectives and systems• Handling employees relations counselling and exit interviewing• Maintains human resources information systems records and compiles reports needed• Assist evaluations of reports, decisions and results of departments in relations of established goals• Maintains compliance with federal state and local reference reports as needed• Strategically accountable for gamut of tasks comprising – recruitment/screening/interviewing; collected Bank Reconciliation Statement (BRS) on monthly basis; loading/unloading cheques; facilitated newcomers joining formalities; review/updated job descriptions for open positions in the organization and so on• Efficiently managed monthly payroll/yearly forms for employees; assisted HR Manager in - planning the administrative functions, attendance management, employee enquires & grievances • Diligently followed up on confirmation records statutory obligations such as - PF, ESIC, taxes, gratuity and bonus• Played an integral role in dispute settlements in compliance to labor law, factory rules & compliance guidelines• Instrumental in site supervision by checking the CCTV at godown

Key deliverables:•Assist with day-to-day operations of the HR functions and duties•Provide clerical and administrative support to Human Resources•Organizations interviews for candidates as requested be the Human Resources•Making reports, memo and letters• Receiving and reviewing applications, managing interviews and test creating a shortlist