As a Sr. Program Manager, I have a history of seamlessly directing mission-critical IT programs and project portfolios that yield double-digit reductions in expenses and process lead times. I do this by drawing on my 20+ years of experience in IT project management, cross-functional team leadership, and continuous process improvement. My approach is simple: I align business processes and IT solutions with strategic organizational goals. For example, at Saama Technologies, I am currently directing a field capability building program for Pharmacyclics/AbbVie Inc. Within this program, I accelerated commercial contract finalization by 87.5% and eased handling of 250-300 contracts/year. I did this by overseeing the development of an intake form in the CRM to facilitate data request management and client query response. Throughout my career, I have led high-impact process improvement initiatives. At NetApp, for instance, I oversaw the development and deployment of an enterprise data warehouse. I also improved the visibility of the key metrics by overseeing the creation of dashboards for ~7000 cross-functional users. Through my efforts, I enabled data-driven decision-making for senior leadership that eventually led to eight-figure revenue generation. Here is a brief snapshot of my successes:- Improved reporting efficiency by 95% at Saama by adopting Clarity, Confluence, Jira, and Smartsheet. - Boosted HR departmental efficiency by 88% at Wells Fargo by establishing a center of excellence for 8 HR units. - Saved 15% of the project budget at Saama by strategically leveraging in-house resources. If you’re looking for someone who can enhance organizational capabilities by directing strategic IT programs, email me: muthukumar.glc@gmail.com Key Skills: Project Planning | Change Management | Team Leadership | Agile Project Management | Contract Management | SQL | Vendor Management | Business Process Improvement | Business Intelligence (BI) | Microsoft SQL Server