Nicholas A. Mutter Email & Phone Number

Austin, Texas, US

• Full ownership of all KPI’s (Productivity, Customer Experience, Sales Targets)
• Owned sales strategy resulting in 4 consecutive quarters of sales growth averaging 27% YOY increase (Q1 2023 – Q1 2024)
• Monitored, analyzed, and implemented opportunities to cut costs and improve efficiencieso Quickly identified opportunity to reduce goodwill spend, resulting in cost savings of $520K/year (66% reduction)o Initiated 5S.
• Managed staffing, planning, forecasting, and budgeting for the business
• Developed and coordinated onsite and offsite sales events to generate growth
• Spearheaded educational events for customers featuring new products, as well as maintenance best practices for existing products

Houston, Texas, US

• Full P&L and KPI ownership ($131 million annually – 2.3% improvement in EBITDA over prior year)
• Continuously analyzed and implemented strategies to operate efficiently and cost-effectively
• Supervised all employees and oversaw day-to-day issues related to employment and performance (1 Sr District Fleet Manager, 5 District Managers, 3 Sr Managers, 18 Managers, 442 hourly employees)
• Ensured clean and safe working conditions of the facility and equipment – including facility repairs, maintenance schedules, DOT compliance, and OSHA compliance
• Monitored equipment pools (Fleet of 253 units – 189 Daily Routes)
• Worked closely with other supervisors and managers to provide mentorship, direction, guidance, and coaching to team members within a positive work environment (One-One, Skip-Levels, Individual Development Plans)

Seattle, WA, US

• Responsible for KPIs driving P&L performance
• Manage warehouse/fulfillment center processing 150,000 - 450,000 customer shipments (daily)
• Supervise direct employees and handle day-to-day employment and performance matters (9 Managers, 8 Supervisors, 400-900 hourly employees)
• Plan daily workforce needs to ensure timely, cost-effective execution on outbound shift
• Ensure clean and safe working conditions of facility and equipment, including facility repairs and maintenance schedules (collaboration with Maintenance and vendors)
• Monitor, analyze, and implement opportunities to cut costs and improve efficiencies (A3’s and Kaizen events)

Greenwich, CT, US

Greenwich, CT, US

• Full P&L and KPI responsibility (4 million annually)
• Manage a cross dock operation of 2.7 million pounds (daily average)
• Supervise all employees and handle day-to-day issues related to employment and performance (1 Manager, 9 Supervisors, 215 hourly employees)
• Plan daily manpower needs to ensure timely, cost-effective execution on all shifts (P&D, Inbound, Outbound, FAC)
• Ensure clean and safe working conditions of the facility and equipment – including facility repairs and maintenance schedules.
• Monitor equipment pools

Greenwich, CT, US

• Manage fast-paced night-time dock operation (1.3 million pounds in 5.5 hours)
• Supervise all employees and handle day-to-day issues related to employment and performance (1 Manager, 4 Supervisors, 80 hourly employees)
• Review nightly performance of subservice carriers with line-haul
• Plan daily manpower needs to ensure timely, cost-effective execution of the FAC shift
• Ensure clean and safe working conditions of the facility and equipment
• Assess nightly load average to maximize trailer utilization

Greenwich, CT, US

• Supervised all personnel working at the facility (13 Supervisors, 250+ hourly)
• Guided complete day-to-day operations (Route/Dock Planning) and ensured proper staffing
• Communicated and reinforced the company vision, values and goals
• Oversaw revenue, profit and cost controls (P&L)
• Coached and applied LEAN principles
• Demonstrated expertise in creating a climate in which employees strive to be high performers

Greenwich, CT, US

• Facilitated training for 1,200+ employees – management and hourly
• Effectively communicated and implemented safety initiatives
• Investigated safety loss time-events and coached individuals in prevention
• Offered subject matter expertise to leadership in safety management and compliance
• Served as company representative at state trucking association
• Motivated and inspired personnel to support safety vision

Greenwich, CT, US

• Coordinated movement of 30-40 trailer loads destined to 10 freight assembly centers
• Improved efficiency, safety, and customer service metrics
• Motivated and informed workforce through tactical talks regularly
• Reviewed the KRONOS database for all hourly employees
• Completed operational audits
• Conducted employee performance reviews and provided one-on-one coaching and guidance to help employees meet company standard

Greenwich, CT, US

As a Field Management Trainee, I manage the heartbeat of our operation by gaining a working understanding of sales, customer service, safety, profitability, efficiency and other facets of a logistics business. I lead a team of professionals who all strive toward a common goal whether they work on the dock or drive our trucks. In addition, I teach and.

Atlanta, GA, US

• Executed a complete delivery route as an experienced driver of a daily truck route
• Interacted with clients and customers to resolve issues and concerns
• Served as a HAZMAT responder in cases of hazardous substance emergencies
• Lead the cleaning and containment of hazardous materials in accordance with OSHA regulations
• Acted as the airport runway driver for deliveries and arrivals of air cargo
• Distributed packages for proper, on-time delivery