Muvhango Mopeloa Email & Phone Number

South Africa

• Senior Business Specialist• Team Lead for T24 Change Requests team ( a team of 6 people)• Requirement Identification with the client• Requirement gathering through online workshops• Writing Business Requirements Document BRD• Providing solution as per the requirements given by the bank using core T24 and also development• Conducting SIT • Conducting online Training for specific users• Assist users to plan UAT• Support UAT• Facilitate Implementation and… Show more • Senior Business Specialist• Team Lead for T24 Change Requests team ( a team of 6 people)• Requirement Identification with the client• Requirement gathering through online workshops• Writing Business Requirements Document BRD• Providing solution as per the requirements given by the bank using core T24 and also development• Conducting SIT • Conducting online Training for specific users• Assist users to plan UAT• Support UAT• Facilitate Implementation and Deployment• Scope or work in the current assignment: Support day to day issues raised in AA, the client has AA-Deposit and AA-Lending  My previous experience of setting up AA Products comes handy T24 setup and amendments of parameter tables Show less

South Africa

• Senior Business Analyst/Functional Consultant in Kenya - 2019 Jul to April 2020• Gathering business requirements for Migrating MG loans and MM Deposit in AA.• Arranged and conducted workshops with bank users• Write Business Requirement Documents and Functional Specification Documents• Created bank AA products in the system as per the requirements from bank userso Created different Product Conditions for loans and depositso Created different Product Groups and Products… Show more • Senior Business Analyst/Functional Consultant in Kenya - 2019 Jul to April 2020• Gathering business requirements for Migrating MG loans and MM Deposit in AA.• Arranged and conducted workshops with bank users• Write Business Requirement Documents and Functional Specification Documents• Created bank AA products in the system as per the requirements from bank userso Created different Product Conditions for loans and depositso Created different Product Groups and Products for loans and depositso Created Loans and Deposits products in AAo Created records in different files for AA Loans and Depositso Proofed and published productso Created test loans and deposits in AA• Conduct AA products unit testing before UAT starts, main activity at the current moment• Attend and give feedback during weekly team meetings• Train AA Loans, AA Deposits to client• T24 Project in Israel from May 2020 to Dec 2020• Senior Business Analyst/Functional Consultant• Give status of tasks on daily stand-ups• Arranging and conducting workshops with bank users• Gathering business requirements for Soft Collection Process and screens• Designing the solution with Technical team• Writing Functional Specification Documents• Arranging walkthroughs with clients to discuss solution design• Mentoring two junior Business Analysts• Attend and give feedback during weekly team meetings• Defect resolution from different streams Show less

Malaysia

• Senior Business analyst for Wealth Lending department• Business analyst for Collateral Monitoring reports• Conduct requirement gathering with bank users, through meetings and workshops.• Wrote epics ad user stories and maintained backlog. Created sprints for user stories created.• Facilitated Backlog grooming on epics and user stories for the team to have same understanding on requirement.• Coordinate and communicate with Product Owner for requirements• Conducted… Show more • Senior Business analyst for Wealth Lending department• Business analyst for Collateral Monitoring reports• Conduct requirement gathering with bank users, through meetings and workshops.• Wrote epics ad user stories and maintained backlog. Created sprints for user stories created.• Facilitated Backlog grooming on epics and user stories for the team to have same understanding on requirement.• Coordinate and communicate with Product Owner for requirements• Conducted status meetings with management, business and technical teams.• Coordinate and facilitate meetings between different technical teams to agree on solutions• Coordinate with developers for deployment of resolved, tested and sign-off issues in production• Coordinate with bank users and developers to close resolved and deployed issues / defects• Implementing Trade Simulation for Private banking for securities, bonds, equities, structured notes, structured deposits, mutual funds, hedge funds, equity options, bond options, FX products etc• Implementing Security Concentration for Private banking for securities, bonds, equities, structured notes, structured deposits, mutual funds, hedge funds, equity options, bond options, FX products etc. Gathering requirements from business and documenting user stories for developers and testing team. Actively clearing business requirements. In daily and constant communication with Product Owner, developers, project managers and testers.• Write training material for Trade Simulation to be used for training Relationship managers.• Business analyst for Interface files standardization across different countries to standardise batch files and online services.• Support management of portfolio for securities, bonds, structured notes, structured deposits and unit trusts• Work with developers for reports creation• Document business requirements• Assist developers to clearly understand business requirements• Assist users with testing in SIT and UAT Show less

Myanmar

• Project coordinator• Managed third party and client relationship• Communicated the client’s expectations to the third party• Improved communication between the client and third party• Monitored the third party’s deliverables that they are per the client’s requirements• Reported to management the progress of the project

Malaysia

• T24 Support, resolving the day to day issues of the users• Assisted the user to fully utilize the system• Assisted the users to understand the current setup of the system• Assisted the users to do BOP T24 Mapping • Assisting Developers with understanding of the business processes

Myanmar

• Conducted various business meetings and workshops with users to discuss current processes• Documented in detail AS-IS Business Processes • Created process workflows for each business process• Presented As-Is processes to the project team• Assisted in Business Process alignment to SAP system• Compared AS-IS and TO-BE processes and highlight the gaps during reviews.• Assisted client to identify processes to automate.• Suggested new processes to the client

Region Iii - Central Luzon, Philippines

• Support Production T24 issues across all modules except AA• T24 Functional Training• Assisted the bank to reconcile their GL by creating a new environment and re-created all records. This helped to catch the outstanding transactions. • Worked with the technical team to create and process files to correct the GL difference• Assisted the users to check and confirm GL figures on daily basis• Worked with users to pass correcting entries in the Production system after getting… Show more • Support Production T24 issues across all modules except AA• T24 Functional Training• Assisted the bank to reconcile their GL by creating a new environment and re-created all records. This helped to catch the outstanding transactions. • Worked with the technical team to create and process files to correct the GL difference• Assisted the users to check and confirm GL figures on daily basis• Worked with users to pass correcting entries in the Production system after getting approval from relevant manager• Functional alignment of T24• Arranged and facilitated sessions with different business teams for requirements gathering• Analysed and suggested ways to improve business processes and use T24 effectively• Analysed and suggested training needs for users• Analysed and amended parameter tables to maximize T24 usage Show less

Myanmar - Btmu

• Assisted the users to setup the General Ledger and Profit and Loss• Assisted the users to add and remove new GL lines• Assisted the users to create groups for the GL for reporting purposes• Assisted the users to know and use the Transaction Journal to resolve GL differences• Assisted the users to identify the entries causing Catch all and reallocate them accordingly• Assisted the users to identify entries causing the GL differences and passing correcting entries• Offer… Show more • Assisted the users to setup the General Ledger and Profit and Loss• Assisted the users to add and remove new GL lines• Assisted the users to create groups for the GL for reporting purposes• Assisted the users to know and use the Transaction Journal to resolve GL differences• Assisted the users to identify the entries causing Catch all and reallocate them accordingly• Assisted the users to identify entries causing the GL differences and passing correcting entries• Offer Functional support to users for T24 modules after T24 Implementation• Resolve users’ after go-live issues as they happen• On the job training for the users to familiarize them with the system• Gather information from the users to document new requirements• Deep and strong understanding of Functional Specifications to be able to offer relevant solutions to the bank• Assisted in logging, tracing and giving feedback on issues raised by the users Show less

Region Iii - Central Luzon, Philippines

• Conducted JAD sessions to gather requirements.• Documented all business requirements.• Prepared the Functional Specification for T24 SMS for the bank and received sign off.• Interacted with business users in all levels.• Conducted weekly requirement review with client where the IT Manager and Project Manager attended• T24 SMS consulting, assisted users to build user Matrix for user access. • Built HELPTEXT.MENU, HELPTEXT.MAINMENU, USER.SMS.GROUP, and USER to be used… Show more • Conducted JAD sessions to gather requirements.• Documented all business requirements.• Prepared the Functional Specification for T24 SMS for the bank and received sign off.• Interacted with business users in all levels.• Conducted weekly requirement review with client where the IT Manager and Project Manager attended• T24 SMS consulting, assisted users to build user Matrix for user access. • Built HELPTEXT.MENU, HELPTEXT.MAINMENU, USER.SMS.GROUP, and USER to be used for users access in UAT and in Production.• Attended to all access issues in the project with over 4,000.00 users.• Trained users in T24 on creating HELPTEXT.MENT, HELPTEXT.MAINMENU, USER.SMS.GROUP, EB.USER.ROLES, USER.PREFERENCES, PASSWORD.VALIDATION, OVERRIDE, OVERRIDE.CLASS and USER• Prepared T24 SMS User Manual for the bank and received sign off.• Supported the bank on all SMS related issues during Branch Testing and UAT• Assisted the bank on Go-Live processes• Implemented all 4000 + users in T24 during Go-Live• Implemented all menus and access rights for all users in T24 during the implementation• Supported the bank after go-live on all T24 issues encountered in branches and Head Office. This involved documenting solutions and training users to know and understand the system and also provide day to solutions.• Supported these modules after go-live, AA Loan, AA, Deposit and AA Account. • Supported AA Account related issues in TT and FT Show less

Abu Dhabi, United Arab Emirates

• I was a test lead for Corporate Credit Administration Department, Teller, Recovery, SAD, IFID and Treasury. I was the test lead through SIT, UAT1 and UAT02 Phases Of the project until Go Live date.• Assisted all the teams with setting up their test cases• Uploaded the tested in Quality Centre system for them to execute• Planned the testing process with the bank.• Used T24 to assist the users to find the solution to their defects• Analysed the defects from the 5 teams… Show more • I was a test lead for Corporate Credit Administration Department, Teller, Recovery, SAD, IFID and Treasury. I was the test lead through SIT, UAT1 and UAT02 Phases Of the project until Go Live date.• Assisted all the teams with setting up their test cases• Uploaded the tested in Quality Centre system for them to execute• Planned the testing process with the bank.• Used T24 to assist the users to find the solution to their defects• Analysed the defects from the 5 teams. Those that neon a daily base.• Defects that needed development I referred to Temenos team and those that needed parameter setup I referred them to the Internal Business Analysts team. • Defects that needed reports I assigned to Internal Development Team and to Temenos• I coordinated defects meeting every second day• I sent status of defects for each team to my manager every morning• I facilitated the solution of defects from Business Analysts, Temenos and Internal Developers. Where process change was the solution, this was the forum where we discussed that and agreed with the bank.• My position as a test lead demanded that I know and understand their banking processes very well and T24 very well in CUSTOMER, ACCOUNT, LOANS AND DEPOSITS, TELLER, ENQUIRIES, REPORTS , Parameter setup, FUNDS TRANSFER, PAST DUE. All these and more are modules I worked extensively in before. I am able to do their complete setup where code is not needed. This experience helped a lot when users raised defects that needed parameterization. I was able to advise the Business Analysts which T24 Tables to amend and this fast tracked the solution.With my extensive banking knowledge, I was able to suggest solutions to the bank by suggesting different processes to use to prevent coding which is not always easy and cheap to maintain. Show less

Johannesburg Area, South Africa

• Our offices are in Johannesburg South Africa but we work with Nedbank bank users on a daily basis from these countries Lesotho, Swaziland, Zimbabwe, Namibia and Malawi.• Gather information from bank users to write Functional Specification for users’ requests• Gather information from bank users to write Realization Documents for requests that do not need development, that is no coding• Resolve users requests which need parameterization and not coding• For requests with coding… Show more • Our offices are in Johannesburg South Africa but we work with Nedbank bank users on a daily basis from these countries Lesotho, Swaziland, Zimbabwe, Namibia and Malawi.• Gather information from bank users to write Functional Specification for users’ requests• Gather information from bank users to write Realization Documents for requests that do not need development, that is no coding• Resolve users requests which need parameterization and not coding• For requests with coding, do thorough testing after the developers are done.• For requests with coding, assist the bank users to do User Acceptance Testing.• Train users in T24 to be able to use new solution• Empower onsite users to know the system enough. The system this time is G13 and T24.• Gather information from bank users to be able to write Functional Specification for projects.• Sit with developers and be able to explain to them bank users’ requirement• Support all T24 modules except Securities, Derivatives and Trade Finance• Train bank users on all T24 and Globus modules except Securities, Derivatives and Trade Finance Show less

Johannesburg Area, South Africa

I have worked in 5 projects in Temenos. • May to Sept 2007 KCB in Kenya, • Sept 2007 to Feb 2009 CBA in Kenya, • Feb to April 2009 CFC in Kenya, • May 2009 to Nov 2010 NBM in Malawi and• Dec 2010 to May 2011 Bank Of Abyssinia in Ethiopia and CBB Bank in Ethiopia.• Retail and Payments consultant who can implemented all of Retail and Core aloneI am an experienced Payments consultant• I fully implemented Payments using Funds Transfer, FT BULK, STO and Teller modules… Show more I have worked in 5 projects in Temenos. • May to Sept 2007 KCB in Kenya, • Sept 2007 to Feb 2009 CBA in Kenya, • Feb to April 2009 CFC in Kenya, • May 2009 to Nov 2010 NBM in Malawi and• Dec 2010 to May 2011 Bank Of Abyssinia in Ethiopia and CBB Bank in Ethiopia.• Retail and Payments consultant who can implemented all of Retail and Core aloneI am an experienced Payments consultant• I fully implemented Payments using Funds Transfer, FT BULK, STO and Teller modules but effectively using Funds Transfer. I am quite experienced in setting up, testing and implementing Funds Transfer.• I was the Business Analyst who gathered all the business requirements, documented all business requirement and setting up in the system for different Funds Transfer tables used for Payments.• The technical consultant assisted with creating file formats and sending files out and also receiving files in agreed formats.• I did the end to end business testing for Payments. This included receiving files, sending files and checking the financial impact of these files.• Worked with the technical consultant to test receiving and sending files• Tested that the accounting was done correctly upon sending and receiving files• I have a thorough understanding of SWIFT, from setting up tables needed for SWIFT and testing which I have the full experience. This is mainly for Outward SWIFT for different SWIFT messages e.g. MT103, MT110(Draft), MT202, MT200• Setup complete T24 system parameters.• In Retail I cover Customer, Account, Sweep, Cheques, Deposits, Funds Transfer, Teller, Outward and Inward Remittances, Bankers Cheques and Drafts, Standing Order, Money Market, Loans and Deposits, Past Due, Payment Stop, Bulk Payments and Bulk Standing Order• I am also comfortable with Agency, FX( Forex), Collateral and Limit• I became a certified Temenos T24 trainer for Retail and Credit Show less

Johannesburg Area, South Africa

• Working in Globus G9 to G13 from 2000 to April 2007• Resolving business related requests logged daily by users and attending to some technical ones• Write enquiries using single files.• Creating Local Tables and Local Reference Table• Creating Help Text Main Menus, Help Text Menus and versions,• Creating User Profiles Customization of the system for Retail, Credit, Treasury and Finance• Gathering system and business requests from users• Documenting system and… Show more • Working in Globus G9 to G13 from 2000 to April 2007• Resolving business related requests logged daily by users and attending to some technical ones• Write enquiries using single files.• Creating Local Tables and Local Reference Table• Creating Help Text Main Menus, Help Text Menus and versions,• Creating User Profiles Customization of the system for Retail, Credit, Treasury and Finance• Gathering system and business requests from users• Documenting system and business requests from users• Initiating and leading team meetings every Monday for reviews• Channelling requests to the right department for solution• Following up on requests to find a quick and efficient solution for users• When solution was provided, tested and trained the users to use the system well• Managing and following up on logged issues• Setup the General Ledger and Profit and Loss• Added and removed new GL lines• Created groups for the GL for reporting purposes• Used the Transaction Journal to resolve GL differences• Identified the entries causing Catch all and reallocate them accordingly• Identified entries causing the GL differences and passing correcting entries• Used different reports in T24 to confirm the figures of the GL• Worked with both the Summarized and Detailed GL in multi-company setup• Supporting the system after Live, implemented 4 Globus projects between 2000 and 2006 in Lesotho, Swaziland, Malawi and Namibia. Show less

South Africa

• IT Company (Outsourcing Company)• Part of the implementation team of SAP system• Writing test packs for users for SAP system• Writing Training Material for SAP system• Training users on the new system SAP• Supporting the users to use system efficiently• Gathering system and business requests from users• Documenting system and business requests from users• Channelling requests to the right department for solution• Following up on requests to find a quick and… Show more • IT Company (Outsourcing Company)• Part of the implementation team of SAP system• Writing test packs for users for SAP system• Writing Training Material for SAP system• Training users on the new system SAP• Supporting the users to use system efficiently• Gathering system and business requests from users• Documenting system and business requests from users• Channelling requests to the right department for solution• Following up on requests to find a quick and efficient solution for users• When solution was provided, tested and trained the users• Writing enquiries and Reports in ABAP/4 Show less