Maggie Urban-Waala Email & Phone Number

Akron, Oh, Us

Akron, Ohio, United States

•Developed and currently oversee the burgeoning Recovery Friendly Workplace Summit County initiative, designed to promote a supportive and inclusive work environment for individuals in recovery•Spearheaded the implementation and distribution of naloxone, Naloxboxes, training, and education to businesses and employees throughout Summit County•Proactively collaborated with key stakeholders, including local government agencies, community organizations, and business leaders, to ensure… Show more •Developed and currently oversee the burgeoning Recovery Friendly Workplace Summit County initiative, designed to promote a supportive and inclusive work environment for individuals in recovery•Spearheaded the implementation and distribution of naloxone, Naloxboxes, training, and education to businesses and employees throughout Summit County•Proactively collaborated with key stakeholders, including local government agencies, community organizations, and business leaders, to ensure successful program implementation and ongoing support.•Facilitated training sessions and workshops to educate employers and employees on addiction awareness, mental health support, and best practices for creating a recovery-friendly workplace•Recognized for driving positive change, reducing stigma, and providing crucial resources to support employees facing substance misuse challenges Show less

Managed and processed incoming referrals for the company's three primary mental health programs.Successfully secured funding for each referral and established collaborative partnerships with local agencies to ensure an up-to-date resource database

Palmer, Pennsylvania, United States

• Established and operated a community resource center catering to those affected by substance misuse• Orchestrated and managed 23 recovery-based meetings, trauma-informed support groups, programs, and social events, catering to individuals at various stages of recovery.• Fostered partnerships with community stakeholders to ensure guests had access to up-to-date resources.• Provided comprehensive case management assistance, guiding individuals in accessing treatment, recovery… Show more • Established and operated a community resource center catering to those affected by substance misuse• Orchestrated and managed 23 recovery-based meetings, trauma-informed support groups, programs, and social events, catering to individuals at various stages of recovery.• Fostered partnerships with community stakeholders to ensure guests had access to up-to-date resources.• Provided comprehensive case management assistance, guiding individuals in accessing treatment, recovery resources, and essential needs such as housing, employment, and benefit navigation.• Oversaw the center's social media presence, event calendar, outreach efforts, and successfully built a robust volunteer network.• Managed annual and monthly budgets, handled staffing, accounting/payroll, and performed all administrative responsibilities for the center. Show less

Lehigh Valley, Pa

• Conducted weekly supervision sessions for three Certified Recovery Specialists overseeing caseloads of 10-20 peers, facilitating discussions on challenges, successes, and opportunities for growth.• Orchestrated the creation of comprehensive documentation for the grant-funded program, while implementing efficient tracking systems to monitor and evaluate program effectiveness

Bethlehem, Pa

•Developed and implemented referral, documentation, and tracking systems for a new case management program, covering intake protocols, needs assessments, service plans, and discharge paperwork•Managed a caseload of 20 clients, connecting them with housing, employment, legal assistance, mental health and drug & alcohol treatment, and recovery supports•Maintained client paperwork, including service plan creation and updates•Conducted outreach through local provider meetings… Show more •Developed and implemented referral, documentation, and tracking systems for a new case management program, covering intake protocols, needs assessments, service plans, and discharge paperwork•Managed a caseload of 20 clients, connecting them with housing, employment, legal assistance, mental health and drug & alcohol treatment, and recovery supports•Maintained client paperwork, including service plan creation and updates•Conducted outreach through local provider meetings, collaborations with shelters, jails, treatment facilities, and agency partnerships•Tracked program successes by collecting and compiling relevant data Show less

•Conducted comprehensive drug and alcohol assessments to evaluate individuals seeking treatment•Obtained insurance authorizations and facilitated referrals to the most suitable level of treatment

Lehigh Valley, Pa

Offered compassionate support to individuals in their pursuit of treatment, recovery resources, and essential needs

• Conceptualize marketing strategies• Engage with current and prospective clients regarding marketing needs• Manage online presence (Facebook, Twitter, Instagram, Vimeo, YouTube)

Bethlehem, Pennsylvania

• Assist with script research and writing for “The PEAK TV”• Interview clients for television show, “The PEAK TV”• Sketch/plot shot lists for animated videos• Assisted production executives with set design aesthetic• Work collaboratively with editors, photographers, and marketing

Pacific Northwest

Miami/Fort Lauderdale Area

Greater New York City Area

Graduate Student, Public Health

Bachelor Of Science In Communications (Bsc), Journalism

Activities and Societies: - Club Volleyball Captain - Executive Board member of UMTV; media liaison between UMTV and other campus media.

Journalism

Activities and Societies: Dean's List Fall 2012 Writer for Hofstra Today News Station (Jan. 2012-May 2013) Staff Writer at The Hofstra.